Forms Processor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
To obtain a challenging and rewarding position in information technology or data management
Core Qualifications
  • MICROS 1 and 2 experience
  • Working with large data sets
  • Over 20 years working with customers and clients in both service and support roles 

  • Leadership  
  • Strong communication skills
  • Managing tight deadlines
  • Can work independently or as part of a team
Forms Processor, 11/2018 to Current
Walser Automotive Group Shakopee, MN,
  • Enters orders and proof of receipt into computer
  • Contacts clients to work out any issues with packages
  • General clerical as needed
REALTOR, 08/2017 to Current
Windermere Real Estate Allyn, WA,
  • Works with clients in buying and searching for home
  • Resolves any issues and answers questions about the process
POS Analyst, 07/2016 to 03/2017
Wingstop Inc. Mckinney, TX,
  • Entry and distrobution of new items into client databases in MICROS POS environment
  • Adding new keys and functions to client menus
  • Troubleshooting issues with item and menu functionality
  • Training new hires in the MICROS environment
Customer Service Representative, 01/2016 to 07/2016
Guard Insurance Group Il, IL,
  • Answers customer questions about bank accounts
  • Updates or changes bank accounts as needed
Customer Service Representative (Temporary via Aerotek Staffing), 08/2015 to 11/2015
Sp Plus Corporation , ,
  • Responds to customer queries and update health insurance accounts via phone
  • Adds beneficiaries and dependents, as well as explaining and changing coverage
Customer Service Representative (Seasonal), 10/2014 to 01/2015
Cdr Maguire Estacada, OR,
  • Answer customer emails and phone calls
  • Make adjustments to customer accounts and general clerical work
IT Field Technician, 11/2013 to Current
Self Employed , ,
  • Install and upgrade clients' POS, security, WI-FI and other systems
  • Upgraded POS Windows 7 upgrade for Panera Bread locations in Pennsylvania and Central and Northern New Jersey
  • Work on NCR POS systems, installing new hardware, installing updates and general troubleshooting, both FOH and BOH
APG Customer Account Executive, 07/2007 to 09/2012
Comcast City, STATE,
  • Assists subscribers via internet, phone and video troubleshooting and all tools required to do so, including Cable Data and Comtrac
  • Assists customers in fixing internet issues through TCP/IP settings or browser settings, on some occasions implementing remote assist
  • Fax, copy and file as needed

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Resume Overview

School Attended
    Job Titles Held:
    • Forms Processor
    • POS Analyst
    • Customer Service Representative
    • Customer Service Representative (Temporary via Aerotek Staffing)
    • Customer Service Representative (Seasonal)
    • IT Field Technician
    • APG Customer Account Executive

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