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forms and records analyst 3 resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Im skilled in Health Care with a Human service/Criminal justice degree an extensive mental health service background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Im enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. i have a clear understanding of patient care as well as training in investigator video redaction. Im motivated to learn, grow and excel. I demonstrate effective management abilities across people, deadlines, and projects. Im also multi-talented Im consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Hardworking bringing 10 years of experience in Health care and via telecommuting roles. Skilled at listening, meeting productivity targets and maintaining current knowledge of company Policies. Offering empathy, reliability and enthusiasm for satisfying the organization.

Skills
  • Building rapport
  • Discharge Planning
  • Team collaboration
  • First Aid/CPR
  • Relationship Development
  • Problem Resolution
  • Surveillance techniques
  • Crisis Intervention
  • Goal Setting
  • Providing community referrals
  • Clinical Documentation
  • Communications
  • Organization
Work History
04/2018 to Current
Forms and Records Analyst 3 Universal Health Services Ocala, FL,
  • Created and implemented standard operating procedures for records handling
  • Maintained accuracy, completeness and security for medical records and health information
  • Scanned paper documents into computer and assigned identification numbers to simplify tracking process
  • Contacted document requestors and obtained additional information required to process document requests.`
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
  • Increased client satisfaction by resolving issues
09/2017 to 04/2018
CPS Support Enforcement Technician Department Of Health City, STATE,
  • Reported child abuse in accordance with legal standards of mandatory reporters
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Collaborated with community program leaders and advocates to make resources accessible to those in need
  • Documented data and completed accurate updates to case records
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Worked with Parents to understand needs and provide family service
  • Maintained excellent attendance record, consistently arriving to work on time
  • Increased client satisfaction by resolving 100% issues
05/2016 to 09/2017
DSHS Economic Services Administration Department Of Health City, STATE,
  • Resolved problems, improved operations and provided exceptional client support
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Worked with clients to understand needs and provide food service needs
  • Increased client satisfaction
  • Maintained excellent attendance record, consistently arriving to work on time
  • Worked with 29 customers to understand needs and provide SNAP service
07/2007 to 05/2016
Mental Health Technician Department Of Health City, STATE,
  • Applied interventions when necessary, including clients wanting to leave against medical advice (AMA)
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients
  • Counseled and mentored clients on substance use and life choices
  • Ensured that clients and families were treated with respect and dignity
  • Took and monitored vital signs, administered medications and managed patient behavior
  • Charted on each patient daily
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans
  • Assisted and counseled 29 patients daily
  • Developed team communications and information for meetings
  • Maintained excellent attendance record, consistently arriving to work on time
Education
Expected in 06/2012 to to
Associate of Science: Human Services
Clover Park Technical College - Lakewood, WA
GPA:
Expected in 03/2010 to to
Associate of Science: Business Management
Clover Park Technical College - Lakewood, WA
GPA:
Expected in 10/2008 to to
Associate of Applied Science: Criminal Justice
Crown College - Tacoma, WA
GPA:
Certifications
  • Certified Nurse Assistant (CNA)
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Clover Park Technical College
  • Clover Park Technical College
  • Crown College

Job Titles Held:

  • Forms and Records Analyst 3
  • CPS Support Enforcement Technician
  • DSHS Economic Services Administration
  • Mental Health Technician

Degrees

  • Associate of Science
  • Associate of Science
  • Associate of Applied Science

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