Food Prep Cook Resume Example
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FOOD PREP COOK
Summary
Proactive and eager to enhance any environment with fast, efficient performance. Superior ability to manage simultaneous tasks Talented at knowing when to delegate duties for smooth performance. Motivated and hardworking with numerous years of experience in customer service. Expert at preparing various menu items using basic and advanced cooking methods. Customer-focused in any title obtained.
Skills
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Experience
Food Prep Cook - Cedar Fair Entertainment Company (Buena Park , CA)October 2017 - April 2020
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Executed proper techniques when preparing menu item ingredients.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made all meals in accordance with company standards and requirements.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Assisted with training and development of new talent.
- Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
- Offered support to other stations in high-volume shifts or as needed.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Prepped vegetables and [Type] ingredients by washing, chopping and dicing.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Sliced meats to prepare for cooking and assembly of menu items such as Chicken.
- Cooked food following specific measurements and recipes.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Operated grills and steamers to prepare vegetables, potatoes, and meats.
Customer Service Hostess - Evangelical Lutheran Good Samaritan Society (Hastings , NE)October 2015 - August 2017
- Assisted Servers by taking guests drink orders.
- Calculated charges, issued table checks and collected payments from customers.
- Notified server after seating parties in section to facilitate prompt service.
- Tracked seated guests and available seating using Squiral.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Answered telephone to provide dining information and take party reservations.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Offered preferred tables and other special accommodations to VIP customers.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Answered customers' questions about hours, seating, current wait time and other information.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Environmental Service Technician - Raytheon Technologies Corp (East Hartford , CT)August 2012 - February 2013
- Inventoried, maintained or repaired cleaning supplies and ordered more.
- Facilitated environmental site assessments and recommended remediation plans.
- Cleaned and sanitized 20 plus rooms daily.
- Collected and analyzed data from hazardous waste management studies.
- Greeted patients and families, maintaining facility and team professionalism with friendly support.
- Took care of rooms before patient admission or after discharge according to changing furniture and cleaning needs.
- Maintained cleanliness and presentation of waiting area and rooms.
- Determined characteristics or composition of solid, liquid or gas material and substances by conducting field, laboratory, and physical tests.
Customer Service Representative - Sykes Enterprises Inc. (City , STATE)June 2004 - August 2009
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Assessed customer needs and upsold products and services to maximize sales.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Trained new employees each in procedures and policies in order to maximize team performance.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Documented conversations with customers to track requests, problems and solutions.
- Upheld privacy and security requirements established by regulatory agencies.
- Answered numerous inbound calls per day and directed to designated individuals or departments.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Answered numerous inbound calls per day and directed to designated individuals or departments.
- Answered customer questions and addressed concerns, resulting in reduction in complaint calls.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Reviewed account and service histories to identify trends and issues.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Delivered service and support to each customer, paving way for future business opportunities.
- Educated customers on special pricing opportunities and company offerings.
Education and Training
GEDJanuary 2006Henderson Community College, City, State
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Resume Overview
School Attended
- Henderson Community College
Job Titles Held:
- Food Prep Cook
- Customer Service Hostess
- Environmental Service Technician
- Customer Service Representative
Degrees
- GED
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