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Food Delivery Driver & Customer Service Specialist Resume Example

Resume Score: 80%

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FOOD DELIVERY DRIVER & CUSTOMER SERVICE SPECIALIST
Summary

Hardworking and reliable employee with strong ability in management and customer service. Offering hard work, good initiative and motivation. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Military Service of 8 years to our Country, I bring all different angles of success to employers.

Skills
  • Food delivery and customer service
  • Delivery truck direction
  • Stocking of food cases & Retail
  • Labor and delivery guidance
Experience
10/2018 - 11/2019Performance Food Group CoHickory, NC
Food Delivery Driver & Customer Service Specialist
  • Earned reputation for great time management and the ability to communicate effectively.
  • Experience in Managing paperwork, providing excellent customer service, safe handling and distribution of food.
  • Provided food for several big chain restaurants by delivery of food.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Manually moved with 2 carts each day around 20,000lbs of food by myself to keep customers happy and satisfied, also to keep restaurants in good standing.
10/2017 - 10/2018Long Beverage Inc.Morrisville, NC
Delivery Driver & Customer Service Retail
  • Checked delivery paperwork against loads, issued receipts and updated logs.
  • Completed multiple daily routes to delivery goods such as beer, wine and soda.
  • Used manual jack to unload at customer site. Handcarts majority.
  • Maintained several long-term customer accounts through exceptional customer service.
  • Exceeded productivity goals by 100% through effective routing and planning.
  • Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
  • Presented customers with bills and receipts. worth of payments for goods delivered.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Completed daily pre-trip inspection checklist before first delivery with 90% accuracy rate.
11/2012 - 10/2017NCDPSRaleigh, NC
Correctional Officer
  • Detected potential threats and quickly defused conflicts.
  • Inspected cells and conducted random searches of common areas.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Assigned inmates to open and appropriate housing units.
  • Processed inmates by completing paperwork, conducting searches and recording fingerprints.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Completed protocols during emergency situations.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Supervised inmates during day-to-day activities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Apprehended escapees safely while following proper techniques.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
11/2008 - 11/2016USMCJacksonville, NC
United States Marine Corps Sgt.

Managed over 100 Marines at any given time due to my responsibility's as a Sgt in the Marines.

Knowledgeable in how to get several tasks done effectively and in a timely manner. I know the meaning "Lead my example."

Our Corps values of Honor, Courage, and commitment have been engrained my mind body and soul. Applied to the work force these characteristics make up an amazing employee.

Served overseas in Close Combat missions in charge of my Marines and there lives i lead by example and relied on my training to keep my Marines alive.

Highly motivated and hard working, 24-7 duty shifts and long months sleeping in fields for training hardens your mind. Adapt and overcome we call it. This just means as an employee nothing is impossible and you can do anything if you really put forth the effort no matter how hard things get.

Earned several medals, to name a few good conduct, Marine Corps Achievement medal, War on terrorism, and many more.

Education and Training
Raleigh, NC
Some College (No Degree) in Small Business ManagementNorth Carolina State University
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Performance Food Group Co
  • Long Beverage Inc.
  • NCDPS
  • USMC

School Attended

  • North Carolina State University

Job Titles Held:

  • Food Delivery Driver & Customer Service Specialist
  • Delivery Driver & Customer Service Retail
  • Correctional Officer
  • United States Marine Corps Sgt.

Degrees

  • Some College (No Degree) in Small Business Management

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