Food Delivery Driver Resume Example
Highly successful customer service representative effective at handling fast-paced work. Coordinates routes and delivery schedules to maximize efficiency and customer satisfaction. Delights customers consistently and brings in strong referrals and repeat business. Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working efficiently, answering questions and skillfully handling payments. Knowledgeable about different restaurants' procedures and promotions and effective at handling concerns. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Energetic Delivery Driver focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance. Friendly Cashier offering more than 8 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Organized retail assistant experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Qualified Data Entry Clerk with 16 years of experience compiling and inputting data into systems. Committed to data integrity and accurate payment processing. Extensive experience with complex Microsoft Office database systems.
Post Bachelor Coursework at University of Houston-Clear Lake
- Cash register operations
- Payment collection
- Refunds and exchanges
- Customer assistance
- Stocking and Replenishing
- POS Systems
- Point of Sale Knowledge
- Liquor Law Compliance
- Drawer Management
- Bagging and Packaging
- Retail Merchandising
- Currency Sorting
- Product Restocking
- Professional and mature
- Proofreading
- Word processing
- Maintains confidentiality
- Administrative support
- Extensive vocabulary
- Advanced Excel spreadsheet functions
- Independent worker
- Sorting and labeling
- MS Office
Stevens Point , WI04/2020 - Current
- Drove as many as 12000 miles over 6months and consistently achieved high customer satisfaction ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by efficiently collecting and delivering as many as 10 orders per hour.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Secured food to prevent loss and maintain freshness during transport.
- Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
- Anticipated customers' questions and complaints and skillfully handled any concerns.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Lexington , MN03/2019 - 05/2020
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Counted cash in register drawer at beginning and end of shift.
- Answered questions about store policies and concerns to support positive customer experiences.
- Assisted customers by answering questions and fulfilling requests.
- Reviewed and resolved differences between accounting information and cash drawer.
- Kept shelves stocked with popular items by tracking trends and requesting new orders.
- Worked closely with Store Manager to solve problems and handle customer concerns.
- Checked prices for customers and processed items sold by scanning barcodes.
- Educated customers on promotions to enhance sales.
- Kept cash register and sales floor areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Glen Allen , VA10/2017 - 04/2020
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Accurately recorded delivery, payment and route information using Amazon App.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Recorded each delivery using proper paperwork before leaving warehouse.
- Completed on-time deliveries by choosing best and most efficient routes.
- Updated routes based on weather and road conditions in real time to decrease delivery times by [Number]%.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Rerouted delivery to storefront locations specified by recipient through mobile app, adapting delivery route to sudden changes in delivery preferences indicated by app users.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
Elmhurst , IL02/2013 - 05/2014
- Performed more than 35 hourly 10-key actions while maintaining 5 % error rate.
- Applied data entry knowledge and communication skills to resolve indecipherable or garbled messages.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Organized, sorted and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Verified accuracy and validity of data entered in databases
- Entered client information into databases quickly and with minimal errors.
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Resume Overview
School Attended
- University of Wisconsin - Milwaukee
Job Titles Held:
- Food Delivery Driver
- Retail Sales Associate Cashier
- Package Delivery Driver
- Data Entry Clerk
Degrees
- Bachelor of Arts : Psychology And Sociology
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