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Food Delivery Driver Resume Example

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FOOD DELIVERY DRIVER
Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively building loyalty and long-term relationships with customers while achieving all individual sales goals.

Skills
  • Strong communication skills
  • Problem solving
  • Mobile ordering understanding
  • Inbound and outbound calling
  • Scheduling
  • Organizing and prioritizing
  • Customer service skills
  • Stock management
  • Leadership
  • Listening
    • Experience
    Food Delivery Driver, DoorDash, November 2019-CurrentAnchorage, AK
    • Picked up and delivered orders in a timely manner.
    • Coordinated with customers anytime there was a issue with the roads or the restaurant itself that caused a delay in my delivery time.
    Personal Shopper and Customer Service Associate , Walmart, November 2018-November 2019Anchorage, AK
    • Chose top-quality items to fulfill 5-20 daily customer orders
    • Filled General Merchandise product orders worth up to $500 daily
    • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits
    • Assisted customers by finding needed items and checking inventory for items at other locations
    • Actualized strategies to continuously improve customer service
    • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success
    • Responded promptly to general inquiries from members, staff and clients via mail, e-mail, and phone calls
    • Processed merchandise returns and exchanges
    • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer
    • Expressed appreciation for patronage, inviting and encouraging customer return visits
    • Fielded an average of 5-10 customer service calls per day
    • Executed 2-10 outbound calls each week to existing customers, resulting in a increase in sales
    Program Aide, Campfire Alaska, September 2017-July 2018Anchorage, AK
    • Encouraged children by using positive reinforcement to improve self-esteem and communication skills
    • Identified issues and brought to the attention of the Site Director for immediate resolution
    • Visually supervised activities throughout the day to make sure each child was safe at all times
    • Promoted an environment that felt warm and inviting, encouraging children to learn and play in a safe setting
    • Planned and led games, reading and activities for groups of 10-30 children
    • Read stories to children and taught painting, drawing and crafts
    • Escorted children on outings and trips to local parks and zoos
    • Supervised circle time, free play, outside play and learning and developmental activities
    Cashier, McDonalds, April 2015-August 2017Anchorage, AK
    • Served needs of many patrons each shift, including collecting payments, tracking rewards and handling customer service issues
    • Trained new team members in cash register operation, stock procedures and customer service
    • Drove sales and add-on purchases by promoting specific item options to customers
    • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
    • Learned roles of other departments to provide coverage and keep store operational. (I was cross trained on all elements of running the restaurant not including Management)
    • Chopped and cut chicken food items to cook on grill or in fryer
    • Operated large-volume cooking equipment, including grills, deep-fat fryers and griddles 2-8 hours per day
    • Used food thermometer to verify food items were cooked to proper temperature
    • Worked with food service team members to handle every customer need and build brand loyalty
    • Washed and sanitized dishes after every use to protect customers
    • Kept work areas, utensils and pans cleaned and sanitized
    Education and Training
    High School DiplomaA.J. Dimond High School, , Anchorage, Alaska2019
    Accomplishments
    • Was a member of the Lynx Battalion during high school years. First year of JROTC was full of hard work and dedication. Made many friends as we stayed with the program and trained to become better leaders. On my final year of JROTC, I had reached the rank of Cadet First Sergeant and was second in charge(Or Company First Sergeant) of 75 other Cadets in the program
    • Joined the Civil Air Patrol in November of 2017 and joined up with First Lieutenant Mark Ransom to make a new Cadet Squadron here in Anchorage, Alaska. I was placed into the position of Cadet Commander and in charge of all cadets within this Squadron. Our squadron grew quickly with a reputation for being a fun squadron to be apart of. I had to leave in the July of 2018 to focus on my own life, however at this time the Squadron had grown to 25 Cadet members with 10 Senior Members(Adults) and was one of the biggest squadrons with the largest group of active members in Anchorage Alaska
    • During both of these programs, I had attended numerous volunteer service events, ranging from setting up events, to help running museums. In total I had completed over 550+ community service hours within my years of high school
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    Resume Overview

    Companies Worked For:

    • DoorDash
    • Walmart
    • Campfire Alaska
    • McDonalds

    School Attended

    • A.J. Dimond High School

    Job Titles Held:

    • Food Delivery Driver
    • Personal Shopper and Customer Service Associate
    • Program Aide
    • Cashier

    Degrees

    • High School Diploma

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