Food Court Manager Resume Example AAFES

FOOD COURT MANAGER

Summary

Results-driven Manager with proven ability to establish rapport with clients.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Manager skilled in talent recruiting, asset protection, financial management and customer relations.

Highlights

Customer-oriented
Strong leader
Operations management
Adaptable

Customer service-focused
Relationship building expert
Exceptional multi-tasker
Organized and efficient

Accomplishments

Operations Management:

Managed a Burger King that ranked #3 Worldwide in Sales.
Handled all functions related to a Food Court Operation

Leadership:

Served as key contributing member to Leadership team.

Customer Assistance:

Worked with company systems and diligently completed all assigned tasks, working overtime as needed.

Customer Service:

Researched, calmed and rapidly resolved client conflicts to prevent loss of key customers.

Experience

AAFESDallas, TXFood Court Manager01/2012 to Current

Manage a Food Court which included a Skyline Restaurant, two Subways', Starbucks, Taco Bell, and Burger King.
Cross-trained and provided back-up for other food service representatives when needed.
Managed quality communication, customer support and product representation for all customers.

AAFESFort Carson, COBurger King Store Manager01/2010 to 01/2012

Took necessary steps to meet customer needs and effectively resolve food or service issues..
Opened a new facility that included three fast food restaurants.
Assisted the Food Court Manager in managing the Triple Food Court.
Correctly received orders, processed payments and responded appropriately to guest concerns.

AAFES Fort Irwin, CABurger King Store Manager01/2008 to 01/2010

Resolved guest complaints promptly and professionally.
Carefully maintained sanitation, health and safety standards in all work areas.

AAFES Nellis AFB, NVBurger King Store Manager01/2007 to 01/2008

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

AAFES Carswell, TXBurger King Store Manager01/2004 to 01/2007

Managed a 20-employee food operation generating more than $1 million in annual revenues.
Directed hiring, training and employee scheduling.
Coordinated product ordering, controlled and.
documented inventory flow, and managed in-store loss prevention.
Fully responsible for sales,.
customer service, and sales reporting and reconciliations.

AAFESHurlburt Field, FLBurger King Assistant Manager01/2001 to 01/2004

Assisted the Store Manager in running a fast food operation.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.

Education

MBA:Business Administration2013University of Phoenix, Dallas, TX

Coursework in Marketing and Advertising

Coursework in Finance and Accounting

Bachelor of Science:Business Management2008University of Phoenix, Las Vegas, NV

Advanced coursework in Business Administration

Skills

Customer Satisfaction

Expense Control

Multi-tasking

Professional and friendly

Resume Overview

Companies Worked For:

AAFES

School Attended

University of Phoenix

Job Titles Held:

Food Court Manager
Burger King Store Manager
Burger King Assistant Manager

Degrees

MBA : Business Administration 2013
Bachelor of Science : Business Management 2008

Food Court Manager Resume Example

Resume Score: 90%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes