Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Department Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Motivated Department Manager practiced in customer relations, sales and inventory control. Seasoned Customer Service Manager specializing in providing advice on diverse customer situations.
Highlights
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Experience
01/2017 to Current Food Court Manager Wildhorse Championship Golf | Pendleton, OR,
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Built sales forecasts and schedules to reflected desired productivity targets.
- Communicated well and used strong interpersonal skills to establish positive relationships with members and employees.
- Increased weekly revenue by 25Â percent.
10/2013 to 01/2017 Tire Shop Manager Wegmans Food Markets, Inc. | Liverpool, NY,
- Recommended and helped members select merchandise based on their needs.
- Served as liaison between members, store personnel and various store departments.
- Confirmed that appropriate changes were made to resolve members' problems.
- Exercises sound judgment in issuing credits and making exceptions to member policies to maintain high levels of member satisfaction.
09/2012 to 10/2013 Assistant Front End Manager Rollins, Inc | San Marcos, CA,
- Managed team of 118 employees.
- Defined strategy and business plan for Member Service to reach productivity goals.
- Developed, implemented and monitored programs to maximize member satisfaction and manage on-site member service representatives.
02/2002 to 09/2012 Sales Auditor Costco Wholesale | City, STATE,
- Monitored new trends and technologies as they applied to audit areas.
- Systematically prepared documents and assembled financial statements for independent auditors.
- Verified that company controls were in compliance with established policies by auditing stores and warehouses.
- Diligently monitored remediation plans to confirm proper resolution.
Education
| General Education San Joaquin Delta Junior College , Stockton, CA
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Resume Overview
School Attended
- San Joaquin Delta Junior College
Job Titles Held:
- Food Court Manager
- Tire Shop Manager
- Assistant Front End Manager
- Sales Auditor
Degrees
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