Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Department Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Motivated Department Manager practiced in customer relations, sales and inventory control. Seasoned Customer Service Manager specializing in providing advice on diverse customer situations.
  • Retail inventory management
  • Accurate cash handling
  • Store operations
  • Outstanding communication skills
  • Exceptional leader
  • Banking and financial services background
  • Conflict resolution skills
  • Team-oriented
  • Sales professional
  • Recruiting and interviewing
  • Inventory control procedures
  • Focused on customer satisfaction
01/2017 to Current Food Court Manager Wildhorse Championship Golf | Pendleton, OR,
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Communicated well and used strong interpersonal skills to establish positive relationships with members and employees.
  • Increased weekly revenue by 25 percent.
10/2013 to 01/2017 Tire Shop Manager Wegmans Food Markets, Inc. | Liverpool, NY,
  • Recommended and helped members select merchandise based on their needs.
  • Served as liaison between members, store personnel and various store departments.
  • Confirmed that appropriate changes were made to resolve members' problems.
  • Exercises sound judgment in issuing credits and making exceptions to member policies to maintain high levels of member satisfaction.
09/2012 to 10/2013 Assistant Front End Manager Rollins, Inc | San Marcos, CA,
  • Managed team of 118 employees.
  • Defined strategy and business plan for Member Service to reach productivity goals.
  • Developed, implemented and monitored programs to maximize member satisfaction and manage on-site member service representatives.
02/2002 to 09/2012 Sales Auditor Costco Wholesale | City, STATE,
  • Monitored new trends and technologies as they applied to audit areas.
  • Systematically prepared documents and assembled financial statements for independent auditors.
  • Verified that company controls were in compliance with established policies by auditing stores and warehouses.
  • Diligently monitored remediation plans to confirm proper resolution.
Expected in | General Education San Joaquin Delta Junior College , Stockton, CA GPA:

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Resume Overview

School Attended

  • San Joaquin Delta Junior College

Job Titles Held:

  • Food Court Manager
  • Tire Shop Manager
  • Assistant Front End Manager
  • Sales Auditor


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