Creative and energetic team member, coach and leader. Able to teach, train and motivate as well as work collaboratively and take directions. Independent and fearless, with a global view and experience to match. Enjoys learning and mastering new skills as well as networking and connecting to achieve superb results. In spare time, follows pop culture and creates through writing and illustrating.
Starbucks BaristaNorth Country Academy – , , Tampa, FL
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Maintained supply levels in counter and customer areas to meet typical demands.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Made and served brand-specific café beverages per day with speed, quality and consistency.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Created original artwork for specials board display daily.
Recommended products based on solid understanding of individual customer needs and preferences
Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Upsold specialty items with beverages, increasing store sales.
Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
Kept up with placing supply order, making sure that cups, ingredients, and syrups were all at par.
Developed and demonstrated skillful and creative latte art to engage customers.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
03/2022 to 09/2022
In-Store TrainerLeidos Holdings Inc. – , , Tampa, FL
Advocated for staff members, helping to identify and resolve conflicts.
Worked alongside global business leader to deploy new training strategies.
Monitored company inventory to keep stock levels and databases updated.
Developed and maintained courteous and effective working relationships.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Identified issues, analyzed information and provided solutions to problems.
Created workshops in order to improve skills when noticed it needed improvement amongst staff.
Delivered services to customer locations within specific timeframes
Used critical thinking to break down problems, evaluate solutions and make decisions
11/2021 to 09/2022
Shift LeadSafran Group – , , Tampa, FL
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Trained and mentored new employees to maximize team performance.
Responded to and resolved customer questions and concerns.
Maintained safe working environment by observing safety procedures, policies and regulations.
Kept employees operating productively and working on task to meet business and customer needs.
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Identified team weak points and implemented corrective actions to resolve concerns.
Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
07/2021 to Current
BOH/FOH Team MemberOrig Media – , ,
Assisted servers with delivering food, filling beverages and retrieving items for guests.
Serviced bathroom by cleaning surfaces and replacing soap.
Trained new staff in front-of-house procedures, customer relations and cleaning.
Trained Barista on espresso bar.
Cafe swept to maintain a clean cafe shop and having tables open for guests.
Verified prepared food met standards for quality and quantity before serving to customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
06/2020 to 04/2021
Food Bank VolunteerCompany Name – , ,
Collected and registered personal information of clients to include name, contact information, household demographics and occupation information.
Distributed food to clients and vouchers to use at resale shop and at gas stations.
Inventoried in-stock food supply and restocked shelves as inventory got low.
Prepared and packaged food for distribution based on client demographic.
Maintained cleanliness of resale shop by organizing, sorting stock items, and cleaning facility
Prepared and packaged boxes during box assembly line phase
04/2019 to 03/2020
Head TeacherCompany Name – , ,
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Observed Assistant Language Teachers to identify individuals in need of additional support and developed strategies to improve assistance.
Worked with Japanese teaching staff to evaluate Assistant Language Teacher progress and recommend appropriate learning plans.
Held training sessions with Assistant Language Teachers to address questions, discuss classroom performance and encourage teaching goals.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses
Promoted sensory development by providing access to different textures
08/2015 to 03/2020
Language InstructorCompany Name – , ,
Employed diverse teaching approaches to help students of all abilities understand material.
Immersed students in unfamiliar cultures by devising hands-on activities.
Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
Facilitated positive learning environment by using enthusiastic and energetic instructional strategies and consistent classroom management.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Promoted sensory development by providing access to different textures.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Educated students in foundational concepts such as shapes, numbers and letters.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
01/2015 to 03/2015
Video Editor InternCompany Name – , ,
Played key role in facilitating projects and contributing to every stage of film and video production.
Edited motion design and visual effects for weddings, network brand identities, promotion and Kickstarter campaigns.
Edited content in real time at events to deliver high-quality media content within short timeframes.
Reviewed and edited film by selecting best combination of performance, sequencing and timing to tell story.
Demonstrated ability to understand director's artistic vision and maintain alignment with vision throughout editing process.
Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
Performed post-production work, including assembling raw material, editing sound and sequences and providing final product within time and budget constraints.
Edited wedding videos for digital distribution by managing graphics, sound, music mix and color correction.
Languages
Japanese:
Limited Working
Negotiated:
Education
Expected in 12/2014
Bachelor of Arts: Illustration Academy Of Art University - San Francisco, CA, GPA:
Artwork selected for exhibition for Spring Showcase 2015
Expected in 05/2010
High School Diploma: Moanalua High School - Honolulu, HI GPA:
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