Enthusiastic and fast learning self-starter with nearly 10 years of customer service experience. Developed skills in resource and staff management, learning and adapting to new and changing software as well as work environments, money handling and light account work, maintaining contact with customers to meet needs from beginning to end as well as retaining a relationship for prospective future necessities. Also developed skills in new employee training, conflict resolution, and navigation/possible de-escalation of tense situations.
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