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Floor Manager/ Security Administration/Bartender Resume Example

Resume Score: 80%

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FLOOR MANAGER/ SECURITY ADMINISTRATION/BARTENDER
Professional Summary

Skilled Floor Manager focused on maximizing team effectiveness and operational efficiency in high stress environments. Top-notch communication and planning abilities with a diligent mindset. Leveraging 10+ years' experience and related expertise to take on challenging new role with long-term potential.

Skills
  • POS systems
  • Budgeting
  • Food Preparation
  • Sales Training
  • Inventory Control
  • Repair
  • Cleaning
  • Store Merchandising
  • Product Knowledge
  • Stock management
  • Performance improvements
  • First Aid/CPR
  • Supervision
  • Relationship development
  • Budgets
  • Team management
  • Team building
  • Scheduling
  • Sales
  • Staff Management
  • Process Improvement
  • Employee Training
  • Cash Handling
  • Sales Goals
  • Cash Register Operation
  • Quality Management
  • Customer service
  • Customer Relations
  • Business operations
  • Problem resolution
  • Organization
  • Operational improvement
  • Communications
  • Project organization
Work History
Floor Manager/ Security Administration/Bartender 04/2010 to Current
The Orange Peel – Asheville, NC

I have worked and completed over 2000 concert and special events in the past decade in Asheville NC. I have experience in personal unarmed security for high profile clients that have ranged from Ice Cube to Slayer, spanning all demographics of music.

  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales through concert promotion and customer service.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets in regards to all aspects of job detail, from mechanical and infrustructure, to customer service and support. (6 out of 10 years with live entertainment facilitations.)
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences in regards to trending demographics as well as current events.
  • Monitored inventory to determine loss points, maintain clear records and strengthen controls.
  • Scheduled employees based on labor balancing requirements and forecasted customer levels.
  • Evaluated team and employee performance in order to develop and implement effective corrective actions. (both in post shift evaluations as well as real time situations.
  • Trained team members in successful strategies to meet operational targets.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.
  • Exceeded goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached employees and trained on methods for handling various aspects of in house protocol, complicated issues and difficult customers.
  • Performed closing procedures nightly by balancing cash drawers and reconciling credit card transactions. (bartender point of sale/closing duties)
  • Supervised hourly department recoveries to maintain organized and professional displays for customers.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Oversaw supply restocking, area cleaning and product organization.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Trained and coached employees in how to properly complete security, hospitality and retail functions.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Cultivated environment focused on collaborating with team members to achieve peak performance and satisfactory results
Line Cook10/2019 to 04/2020
Farmburger – Asheville, NC
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Collaborated with FOH staff to collect information about specific customer desires and dietary needs.
  • Grilled meats and seafood to customer specifications.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Produced over 200 sandwich and side dishes per day and maintained near-perfect customer satisfaction scores.
  • Safely used kitchen equipment such as deep fryer and flat top grill, effectively reducing injuries and burns 100%.
  • Communicated closely with managers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Supervised preparation of foods and explained steps for readying specialty items, including Gluten Free and Vegan food.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Fried, grilled and baked foods such as burgers, chicken and veggies.
  • Distributed food to team members with efficiency in high-volume environment.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Reclaim/Crew Member03/2018 to 11/2018
Image 420 – Asheville, NC
  • Assist in printing designs on apparel including t-shirts, hoodies, canvas bags, and fabrics.
  • Maintaining new inventory for printing jobs.
  • Assist in spreading emulsion on screens in dark room for image shooting.
  • Assembling and shipping printed product to clients
  • Reclaiming used screens, removing emulsion for future job setups.
  • Cleaning and maintaining facilities.
  • Counting and sorting incoming/outgoing stock
  • Quality Control
Education
High School Diploma05/2007Enka High School- Candler, NC
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Orange Peel
  • Farmburger
  • Image 420

School Attended

  • Enka High School

Job Titles Held:

  • Floor Manager/ Security Administration/Bartender
  • Line Cook
  • Reclaim/Crew Member

Degrees

  • High School Diploma 05/2007

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