Handled daily heavy flow of flood policy management including but not limited to issuing new business, renewals, both non monetary and monetary endorsements. The flood policies were for buildings built in and out of flood compliance. Policy management was completed in the companies flood website following the NFIP and FEMA guidelines. Also assisted flood insurance agents with concerns and issues over the phone, via email and chat program in a timely manner.
Effectively and efficiently cared for elderly patients in a long term facility. Assisted with their daily living skills such as dressing, bathing, walking and eating. Also took care of pre and post operative patients in a hospital atmosphere in completing their vital signs and any other doctor's orders.
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