Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling issues and customer communications. Adaptable with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Strategic Planning & Analysis, Veterans Services Management, Procedures and Compliance, Oral Communication. Problem Resolution, Risk Factors Mitigation, Team Leadership Training, Decision Making, Project Management. SABRE 5000 Instructor Course, ADVANTOR User Course, Self-Aid Buddy Care Instructor Course, Red Cross BLS Certification, Noncommissioned Officer Leadership Course, Drug Evaluation/Classification Course
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