Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Skills
  • Active DOD TS
  • Lighter-Than-Air (LTA) Systems
  • Payload Operations
  • O&M Aerostat Avionics
  • Video Distribution Systems & FMV
  • Cost reduction strategies
  • Budgeting and forecasting
  • Customer relations specialist
  • Organized
  • Detail-oriented
  • Superb time management skills
  • Quality assurance and control
  • Vendor sourcing
  • Human resources management
  • Employee relations
  • Work flow planning
  • Project planning and development
  • Expertise in Providing Reports and Analyses
  • Geographical Information Systems
  • Networking & Information Systems
  • Analysis of Multi-Source Information
  • MS Office Suite 
  • Continuity of Operations
  • Criminal Investigations
  • Law Enforcement Operations
  • Professional Development
  • Risk management
  • Unsurpassed work ethic
  • Results-oriented
  • Dependable
  • Logistics management
  • Performance evaluations
  • Management information systems
Professional Summary
Resourceful and knowledgeable manager bringing a multi-discipline background in law enforcement, ISR, flight operations management and personnel management. Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Work History
05/2015 to Current Mission Coordinator - Javaman L-3 Comminications C3ISR | City, STATE,

As a Mission Coordinator I have intimate knowledge of functions and performance of the EO/IR sensor systems, illuminator, dispenser equipment, communications equipment and associated components; use of personal equipment and oxygen; in flight and emergency procedures; and current flying directives. Provides for the successful initiation and implementation of the management of data in accordance with contract requirements Receives and processes raw intelligence data and to provide actionable products for the Sensor Operator & Flight Crew for study and mission analysis of imagery products prior to the mission.  Skilled in the use of all sources of input to support imagery intelligence reconnaissance and surveillance missions. Effective communicator, skilled in Microsoft Office products, skilled in the process and analysis of preparing imagery and mapping products for dissemination to Flight Crew.      

  • Determines target coordinates for accurate, location of mission requirements for pre-flight analysis. Prepares analysis reports and products.        
  • Performs quality control checks on post-mission reports. Maintains mission requirements database.
01/2015 to 04/2015 Operations Manager - Constant Hawk L-3 Comminications C3ISR | City, STATE,

Duties and responsibilities include assisting in formulating policies, managing daily operations, and planning the use of materials, assets, and human resources. Oversee activities directly related to satisfying contractual obligations. Assists in the direct and coordination of activities of Site and departments concerned with satisfying contractual obligations. Review activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost adjustment and program improvement.  OCONUS Flight Operations Manager (FOM) reports directly to the Site Lead. Responsible for the entire scope of local aircraft operations in ATO. Assist Site Lead in the development and instituting company policies and the procedures, which will affect the basic program goals and philosophies. On occasion acts as a program liaison to the GFR and maintain currency and GFR expectations of the Contractor Ground and Flight Operations Manual. Ensures that all reporting staff is thoroughly familiar with policies and practices, pertinent manuals and publications pertaining to relevant aircraft equipment. Ensures all required operational gear, tools and supplies are available. As the primary FOM during duty hours Responsible for overall supervision of all flight operations. Ensures that deployed pilots/non-aircrew members meet and maintain contract qualifications. 

  • Coordinates directly with the government flight representative (GFR) on all crewmember-related matters and flight operational matters.
  • Monitors and assist Site Lead & Lead Pilot in maintaining personnel flight records. 
  • Monitors pilot's tasking, and all aircrew and sensor operators (Crew Endurance). AR95-1/-20. 
  • Directs, schedules, plans, organizes and coordinates flight operations to ensure mission objectives as established by the contract.
  • Manages government-owned aircraft in flight and ensures the safety, comfort, and convenience of all crewmembers and passengers.
  • Coordinates with maintenance personnel to analyze and correct aircraft discrepancies.
  • Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials, assets, and human resources.
  • Oversee activities directly related to satisfying contractual obligations.Review activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost adjustment and program improvement.
  • Supports Program policies, goals, objectives, and procedures.Determines staffing requirements, and oversee those personnel processes.
  • Assist Lead Pilot and Site Manager determining staffing goals, and setting performance objectives, based on forecasts of customer demand.
  • Maintains high company morale through collecting feedback on employee objectives and goals, instituting employee development programs and periodic employee performance reviews including end-of-tour reviews.
09/2014 to 2015 Flight Operations Manager - MARSS L-3 Communications Vertex Aerospace | City, STATE,
  • Directs, schedules, plans, organizes and coordinates flight operations to ensure mission objectives as established by the contract.
  • Manages government-owned aircraft in flight and ensures the safety, comfort, and convenience of all crewmembers and passengers.
  • Coordinates with maintenance personnel to analyze and correct aircraft discrepancies.
  • Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials, assets, and human resources.
  • Oversee activities directly related to satisfying contractual obligations.
  • Review activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost adjustment and program improvement.
  • Support Program policies, goals, objectives, and procedures.
  • Determines staffing requirements, and oversee those personnel processes.
  • Assist Lead Pilot and Site Manager determining staffing goals, and setting performance objectives, based on forecasts of customer demand
  • Program liaison to the Government Flight Representative 
  • Establishes and maintains necessary files and records pertaining to all flight operations.
  • Maintains high company morale through collecting feedback on employee objectives and goals, instituting employee development programs and periodic employee performance reviews including end-of-tour reviews.
  • Ensures that all reporting staff is thoroughly familiar with policies and practices, pertinent manuals and publications pertaining to relevant aircraft equipment.
  • Ensures that deployed pilots/non-aircrew members meet and maintain contract qualifications, a level of experience, and training.
01/2014 to 09/2014 Field Service Engineer I Flight Line Security Manager/ Flight Line Driving Manager Sierra Nevada Corporation, Integrated Mission Systems | City, STATE,
  • Works directly with engineers during periodic system upgrades or replacements, installing, integrating, and testing of equipment on specialized airborne platforms.
  • Possess a general understanding of system operations and operation techniques in order to assist in optimizing system performance.
  • Assist in reviewing system data, in order to identify system / operator errors and provide feedback to operators and analysts.
  • One of my ancillary duties is unit Responsible for credentialing and ensuring flight crews are properly trained in KAF flight line rules, regulations, all SOP's require by NATO COMKAF and all identifications are valid.
09/2012 to 10/2013 PGSS Aerostat Site Lead / Avionics Technician Technology And Supply Management | City, STATE,
  • Operated ISR aerial platform in a non-permissive environment collecting information on local populace's patterns of life, conducting exploratory surveys and intelligence collection providing imagery and multi-source data for both real-time and after-action analysis.
  • Collected and processed Full Motion Video (FMV) of an area of operation and generated standard and non-standard imagery analysis products for real-time dissemination.
  • Performed identification, acquisition, recording, analysis and reporting of assigned ISR tasks.
  • Prepares maintains and presents intelligence displays, reports, and briefings with the creation and use of visual aids and drafting, editing, and proofreading documents for publishing. 
  • Provides client with custom products in response to requests for information (RFIs), which may include, but are not limited to, data extraction, conversion, image manipulation, spatial queries, image rectification and data management.
  • Maintained 100% accountability over inventories of all program assets via either 100% annual inventory or 10% monthly inventory.
  • Responsible for tracking and maintaining all data relevant to primary mission equipment (PME) including location tracking, maintenance data, warranty data and current software load if applicable.
  • Maintains safe, secure, and healthy work environment by following program standards and procedures.
  • Documents actions by completing forms, reports, logs, and records.
09/2011 to 09/2012 Operations Center Manager /Sr. Watch Officer Six3 Intelligence Solutions Group | City, STATE,
  • Assisted the J3 Director and Chief of Operations (CHOPS) with the management of the Joint Operations Center (JOC) for the Office of Security Cooperation-Iraq (OSC-I).
  • Managed the flow of information from operations officers, subordinate commands and US Mission-Iraq (USM-I).
  • Monitored Iraqi-wide terrorist threat and communicated possible threat mitigation measures to subordinate units, primary liaison with other Department of Defense (DOD), USM-I and other federal agencies operations, intelligence and law enforcement components during crisis situations.
  • Ensured the timely and accurate flow of information and assigning responsibility for accomplishing tasks within the JOC.
  • Coordinated activities and assisted the CHOPS in the day to day operations of the Battle Watch Monitored the receipt and dissemination of Intel reports and information from US Mission-Iraq and various DOD command and subordinate components.
  • Assisted and supported the CHOPS in all significant actions to include planned and current operations, locations, status and movements of all US assets Iraq-wide.
  • Informed and coordinated with OSC-I command staff all current and planned activities and all significant events throughout the area of operations.
  • Ensured the CHOPS and OSC-I Command Group were fully aware of all current situational changes and CCIR notifications.
  • Ensured all products from Battle Watch were sent to Joint Operations Center, J3 Director for review and approval before releasing by the Chief of Operations.
  • I maintained 100% accountability overall program assets.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Directed the work of 13 independent contractors.
2011 to 09/2011 Shift Supervisor/Site Lead (NON-PSS) Triple Canopy | City, STATE,
  • Supervised and trained three or more TCN supervisors (Shift Sergeants) and provided on-site supervision/training of a large group of TCN guards.
  • Responsible for coordinating base defense operations during an attack on or in the FOB, in coordination and by direction of the Tactical Operations Center (TOC).
  • Relayed all pertinent information and SIGACTS as they pertain to base defense and security to TOC for immediate review and action.
  • Operate communication devices during emergencies and keep Site Manager informed of all SIGACTS on or off the FOB that might have an impact on base security.
  • Assist in all aspects of physical security as it pertains to all security issues involving base defense.
  • Monitors the activities of security the forces, including all entry control points, physical barriers, locks and keys and searches/inspections of all vehicular traffic and people attempting to enter the FOB.
  • Maintains a record of all activities during shift and relays updates to Guard Team Supervisors and guard sergeants of all changes in mission status during a shift.
  • Directed the work of over 350 contractors.
06/2008 to 2011 Desk Sergeant/Assistant Watch Commander Joint Base Myer/Henderson Hall Police Department | City, STATE,
  • Responsible for the safety and security of the Joint Chiefs of Staff and their families, as well as forty-eight (48) general staff officers, while in residence.
  • Provide law enforcement and security oversight and management for the Provost Marshal, JBM-HH, and Fort Myer, VA for foreign dignitaries and high profile visitors entering JBM-HH and Fort McNair, Washington, DC.
  • Supervise, lead, and direct U.S.
  • Army Military Police (MPs), Department of the Army Civilian Police (DACPs), and Contract Security Officers (CSOs).
  • Assign patrol areas and manage special assignments.
  • Develop employee performance standards and evaluate employee performance.
  • Receive and relay messages and requests for information and assistance, and dispatch officers to investigate incidents and assist with emergencies.
  • Coordinate Medevac flights, fires, and motor-vehicle accidents with appropriate personnel.
  • Monitors CCTV and the Joint Security Intrusion Detection System (JSIDS) alarms for irregularities.
  • Assisted in conducting investigations of criminal activity.
  • Established jointly with Sr. Watch Commander operational objectives and work plans and delegated assignments to subordinate patrol units.
  • Directed the work of 12-15 Military Police /Civilian Police officers

Certifications
  • CALEA Certified Police Offer
  • VCIN/NCIC Certified Operator
  • DSS AT/FP Level I and II
Education
Expected in Criminal Justice | Criminal Justice Colorado Technical University, Colorado Springs, CO GPA:
Expected in Current Associate of Applied Science | Geospatial Information System Elmhurst College, Elmhurst, IL GPA:

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Resume Overview

School Attended

  • Colorado Technical University
  • Elmhurst College

Job Titles Held:

  • Mission Coordinator - Javaman
  • Operations Manager - Constant Hawk
  • Flight Operations Manager - MARSS
  • Field Service Engineer I Flight Line Security Manager/ Flight Line Driving Manager
  • PGSS Aerostat Site Lead / Avionics Technician
  • Operations Center Manager /Sr. Watch Officer
  • Shift Supervisor/Site Lead (NON-PSS)
  • Desk Sergeant/Assistant Watch Commander

Degrees

  • Criminal Justice
  • Associate of Applied Science

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