Flight Attendant Instructor/Check Flight Attendant Resume Example

• Attended a three day tour of Emirates Aviation College Dubai, UAE to observe, discuss, and implement service standards for future code share agreement.Special attention given to Brand Image, Leadership, Business Service Delivery, and Security Procedures.
• Standardized service guidelines to focus on Enhancing the Flight Experience resulting in positive customer feedback
• Develop content for Initial, Recurrent, Check Flight Attendant, and Flight Attendant Instructor modules per FOTM, FATM, FAA, and TSA guidelines.
• Prepare, edit, critique Flight Attendant Manual revisions and bulletins.
• Instruct all areas of Flight Attendant Training including: Guest Care, Service Delivery, and Crew Resource Management.
• Assist with new hire interviews.
• Work with In-flight Manager on special projects to ensure FAA compliance.
• Partnered with Manager of Catering and Cabin Services to develop menu and service standards
• Identified areas to reduce cost and increase productivity

Check Flight Attendant 

• Lead a team of flight attendants to ensure the safety, welfare, and comfort of guests in accordance with FAR's and company policy.
• Motivate and coordinate crew members to exceed guest expectations by encouraging open communication and teamwork.
• Proactive approach to ensure cabin and galleys are properly serviced and catered.
• Distribute and complete domestic/international documentation,forms, and paperwork as needed.
• Conduct Operating Experience (OE), Competency, and Re-qualification Checks.
• Participated in Tabletops, Mini Evacuation, and Planned Emergency during Part 121 certification of 757 aircraft (N169CA and N176CA)
• Selected as a Cabin Observer during Part 121 certification of 757 aircraft (N567CA)