flight attendant resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Talented Flight Attendant trained extensively in all aspects of aviation, including domestic and international inflight service. Background includes 15 years of customer service experience, including 13 years as a flight attendant.
  • Calm under pressure
  • Expert problem solver
  • Decisive
  • Energetic and enthusiastic
  • Skilled in Culinary Arts
  • Passion for travel
The University of Illinois Urbana, IL Expected in Bachelor of Science : Restaurant Management - GPA :
Work History
Alaska Airlines - Flight Attendant
Bethel, , 01/2000 -

Onboard Safety

  • Announce and demonstrate safety and emergency procedures
  • Direct and assist passengers in the event of an emergency
  • Follow FAA regulations for take off and landings
  • Establish clear communication verbage and signals between crewmembers to use in emergency scenarios
  • Verify the working condition of emergency equipment
  • Administer first aid to distressed passengers
  • Comfort and reassure passengers during heightened awareness situations such as turbulence and medical emergencies

Passenger Service

  • Provide routine information about schedules, aircraft and services
  • Assist passengers during boarding and disembarking
  • Ensure passenger comfort
  • Determine the additional resources needed for special assistance passengers

Cabin Management

  • Conduct crew briefings to include flight deck and ground crew
  • Inventory cabin supplies requisiton or procure as needed
  • Inspect and tidy cabins and galleys
  • Generate reports to document passenger/equipment issues
  • Process any onboard cash and accounting procedures


  • Greet and recognize passengers with welcoming demeanor
  • Prepare and serve food and beverage selections while following appropriate protocol
  • Entertain and host celebrities or dignitaries with discretion and attentiveness


George Mason University - Concierge/ Customer Service Agent
Fairfax, VA, 07/1997 - Current
Assisted passsengers with all aspects of their travel needs in a high pressure, fast paced dynamic environment while providing optimum customer service

Table Matters - Consultant
City, STATE, 11/1996 - Current
  • Consulting business specializing in marketing support services through the promotion of food, beverage and entertaining information
  • Services include recipe development, event management, product demonstration and food styling
  • Successful completion of projects in a timely manner to meet and client's objectives


Cooking Light Magazine - Test Kitchen Home Economist
City, STATE, 09/1994 - 05/1996
  • developed recipes for editoral content for an industry leading magazine. 
  • tested recipes and provided recommendations for publication
  • styled food for photography
  • represented publication as a media spokesperson at trade functions
  • ordered food, beverage and equipment supplies for test kitchens

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Resume Overview

School Attended

  • The University of Illinois

Job Titles Held:

  • Flight Attendant
  • Concierge/ Customer Service Agent
  • Consultant
  • Test Kitchen Home Economist


  • Bachelor of Science

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