LiveCareer-Resume

flight attendant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Talented Flight Attendant trained extensively in all aspects of aviation, including domestic and international inflight service. Background includes 15 years of customer service experience, including 13 years as a flight attendant.
Skills
  • Calm under pressure
  • Expert problem solver
  • Decisive
  • Energetic and enthusiastic
  • Skilled in Culinary Arts
  • Passion for travel
Education
The University of Illinois Urbana, IL Expected in Bachelor of Science : Restaurant Management - GPA :
Work History
Alaska Airlines - Flight Attendant
Bethel, , 01/2000 -

Onboard Safety

  • Announce and demonstrate safety and emergency procedures
  • Direct and assist passengers in the event of an emergency
  • Follow FAA regulations for take off and landings
  • Establish clear communication verbage and signals between crewmembers to use in emergency scenarios
  • Verify the working condition of emergency equipment
  • Administer first aid to distressed passengers
  • Comfort and reassure passengers during heightened awareness situations such as turbulence and medical emergencies

Passenger Service

  • Provide routine information about schedules, aircraft and services
  • Assist passengers during boarding and disembarking
  • Ensure passenger comfort
  • Determine the additional resources needed for special assistance passengers

Cabin Management

  • Conduct crew briefings to include flight deck and ground crew
  • Inventory cabin supplies requisiton or procure as needed
  • Inspect and tidy cabins and galleys
  • Generate reports to document passenger/equipment issues
  • Process any onboard cash and accounting procedures

Hospitality

  • Greet and recognize passengers with welcoming demeanor
  • Prepare and serve food and beverage selections while following appropriate protocol
  • Entertain and host celebrities or dignitaries with discretion and attentiveness



 

George Mason University - Concierge/ Customer Service Agent
Fairfax, VA, 07/1997 - Current
Assisted passsengers with all aspects of their travel needs in a high pressure, fast paced dynamic environment while providing optimum customer service





Table Matters - Consultant
City, STATE, 11/1996 - Current
  • Consulting business specializing in marketing support services through the promotion of food, beverage and entertaining information
  • Services include recipe development, event management, product demonstration and food styling
  • Successful completion of projects in a timely manner to meet and client's objectives

 

Cooking Light Magazine - Test Kitchen Home Economist
City, STATE, 09/1994 - 05/1996
  • developed recipes for editoral content for an industry leading magazine. 
  • tested recipes and provided recommendations for publication
  • styled food for photography
  • represented publication as a media spokesperson at trade functions
  • ordered food, beverage and equipment supplies for test kitchens

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Resume Overview

School Attended

  • The University of Illinois

Job Titles Held:

  • Flight Attendant
  • Concierge/ Customer Service Agent
  • Consultant
  • Test Kitchen Home Economist

Degrees

  • Bachelor of Science

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