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Fleet Service Clerk Resume Example

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FLEET SERVICE CLERK
Professional Summary

Resourceful and experienced Administrative Assistant offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.

Skills
  • Spreadsheet management
  • Meeting arrangement and minutes
  • Process optimization
  • Office administration
  • Travel Administration
  • Routing Mail and Organizing Mail
  • Correspondence Handling
  • Advanced MS Office Suite Knowledge
  • Technical Support
  • Administrative support
  • Invoice Processing
  • Writing reports
Work History
Fleet Service Clerk, 09/2019 to Current
Envoy Air Inc. – Lake Charles , LA
  • Hand clean the interior of aircraft including meal trays, lavatories, overhead storage bins and buffets.
  • Manually operate equipment such as hand trucks, lavatory service carts, cargo, and baggage carts.
  • Clerks will manage all responsibilities in a safe and timely manner to ensure all bags, cargo, passengers, and planes are loaded and unloaded properly for all arrivals and departures.
  • Guided planes for all arrivals and departures with strong focus on safety.
Executive Administrative Assistant, 10/2015 to 04/2019
Fm Global – Saint Louis , MO
  • Manage successful events at the Kimball Art Museum, including volunteers, front of house operations, facilities, and support services.
  • Organize and update schedules/calendars for Music Entertainment Executives.
  • Inventory management for client merchandise – maintain stock, shipment, inventory control, reporting.
  • Create manual invoices, make daily deposits and tracking invoices to completion.
  • Manage office environment, which includes, general office duties, answering office phone, routing telephone calls or messages to appropriate staff, greeting visitors, keeping supplies organized and well-stocked.
  • Provide logistical support for programs, meeting, events, which included room reservations, agenda preparation and calendar maintenance.
  • Prepare packages for shipment, pickup and courier services for prompt delivery to customers.
  • Coordinate domestic/international travel arrangements, including booking airfare, hotel, and transportation.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Safety Support Analyst, 10/2015 to 07/2016
Unisys – Milwaukee , WI
  • Manage the National Safety Council - Navigator, safety management solutions database.
  • Maintain Employee Records, Driver Qualification Records, Medical Documents, and Training Records.
  • Trained employees to use the National Safety Council - Navigator system.
  • Created and maintained binders with the OSHA Material Safety Data Sheets (MSDS) for hazardous chemicals used in the workplace.
  • Created user accounts and managed access control.
Senior Business Analyst, 06/1990 to 07/2015
Hewlett Packard Enterprise, HPE – City , STATE
  • Managed the clients' assets within the Asset Management Database.
  • Provided new processes to handle end to end lifecycle of an asset.
  • Managed Customer Reporting - adhoc, monthly (asset inventory, leased assets, software installation, missing assets, multiple users' LAN Attached Device reports), quarterly, which ensured accurate data for invoicing.
  • Asset Database cleanup and Asset Reconciliation to ensure accuracy of the clients' assets.
  • Documented new processes (EOL, Receiving, Lost/Stolen, Pending Disposal, Lease Buyout Templates, Lessor Status updates), to comply with the end to end process of an asset.
  • Processed Lost/Stolen Assets within the database to reflect an accurate status of the asset Full unbroken tenure, includes transition through four predecessor acquisitions including Hewlett Packard, Electronic Data Systems, SABRE and American Airlines.
  • Synthesized current business asset data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.

Full unbroken tenure, includes transition through four predecessor acquisitions including Hewlett Packard, Electronic Data Systems, SABRE and American Airlines.

Hewlett Packard (HP) Sr. Hardware Analyst 2009-2015

Electronic Data Systems (EDS) Information Analyst 2006-2009

SABRE Testing Analyst 1995-2006

American Airlines Software Helpdesk 1990-1995

Education
No Degree: Travel Career Development CertificateInstitute of Certified Travel Agents
Bachelor of Science: Business AdministrationSouthwestern Oklahoma State University - City
  • Member of Alpha Kappa Psi
  • Minored in Management
  • Majored in Business Administration
Associate of Science: Business AdministrationNorthern Oklahoma College - City
  • Majored in Business Administration
  • Minored in Management
High School DiplomaTonkawa High School - City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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87Good
Resume Strength
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  • Word choice
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Resume Overview

School Attended

  • Institute of Certified Travel Agents
  • Southwestern Oklahoma State University
  • Northern Oklahoma College
  • Tonkawa High School

Job Titles Held:

  • Fleet Service Clerk
  • Executive Administrative Assistant
  • Safety Support Analyst
  • Senior Business Analyst

Degrees

  • No Degree : Travel Career Development Certificate
    Bachelor of Science : Business Administration
    Associate of Science : Business Administration
    High School Diploma

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