Quality-focused IT support professional with experience as a systems technician and software/hardware support specialist. Results-oriented with superior problem-solving and critical thinking skills, as well as a meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Effective communicator; able to explain complex processes in easy-to-understand terms for end user. Critical thinker who possesses considerable experience with information technology, customer service brilliance, and problem solving.
Sensiing and Connevvtiny team working on ground breaking Location Technologies that power critical experiences on Apple prodicts. Contributed to building innovation and deeply impactful location features such as Maps, Proxitmity Sensing, Indoor Location and iBeacon - among many more. Worked collaboratively with developers to test and quality features that deirectly impact the lives of our user.
Santa Rosa/ Corte Madera Apple Store Support 2017
Saint Joan of Arc 30 Hour Famine Retreat 2008-2011
St. Anthony's Diner San Francisco 2010-2012
Sacramento Food Bank and Family Services Run to Feed the Hungry 2013-2018
American Diabetes Association Tour De Cure, San Jose and Napa Valley 2013-2018
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