Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

I am a professional, people first manager with over three years in department management. Well-qualified manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Skilled in hiring quality, long term employees, focused on development and motivation. Offers employees comprehensive support and career development guidance for dynamic industry landscape. Articulate communicator accomplished in benefits administration and grievance handling.

  • Effective communication
  • Team collaboration
  • Lead generation strategies
  • Staff advancement measures
  • Recruiting and interviewing
  • Administrative duties
  • One-on-one coaching
  • Body composition evaluations
  • Telehealth experience
  • Group Instruction
  • Adaptability
  • Good listening skills
  • Organization and Time management
  • Multitasking abilities
  • Good telephone etiquette
  • Computer proficiency
  • Customer service
Work History
02/2019 to Current
Fitness Manager 9Round Fitness Irvine, CA,

As the Head of the Fitness Department, I was responsible for ensuring a positive customer and employee experience, both personally and through Coach supervision. My main responsibilities daily focus on creating and maintaining revenue and clients for the Fitness Department and my team, and include addressing member issues, employee relations issues, scheduling and timekeeping activities. As the Fitness Manager I was responsible for the successful attainment of revenue goals pertaining to private training and successful Group Fitness classes.

Staffing and Development

  • Recruit, hire, onboard, train and develop a strong team of coaches and potential leaders.
  • Maintain a fully engaged and high performing Personal Training/Group Fitness team that aligns with company values and goals.
  • Effectively liaised between other department management and employees to maintain and improve company and employee relations.
  • Ensured compliance of company directives, regulatory concerns, health and safety protocols.

Club Administration

  • Ensured my team was continuously productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals. Set monthly, weekly and daily goals and objectives, which are consistent with those of the Company. Conducted monthly, weekly and daily meetings with Coaches to review performance and operations, as well as offer direction, motivation and guidance towards achieving personal and club goals.
  • Track and administered payroll, company benefits packages and perks, scheduled corporate events, teambuilding meetings and outings.
  • Complied with operational procedures in the club and follows up with compliance checks through the monitoring of club systems and employee performance.

Sell and Conduct Personal Training with Members

  • Work the floor to assist members and encourages their involvement in private training.
  • Ensure accurate administration of client programs, measurement tracking and workout programs. Be punctual, prepared and attentive for training appointments
  • Sell training sessions. Execute an effective prospecting strategy, conducted guest tours, and assumed responsibility for completing sales of staff when needed through the Turn-Over process.
  • Responsible for achieving monthly revenue objectives set forth by the Company with regards to private training and Group Fitness class attendance.
  • Reviewed daily club sales performance and individual employee performance statistics with the GM and staff members to identify issues and clarify behaviors needed to achieve club sales goals.
  • Administered company policies as they relate to the sales process.
  • Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
  • Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
04/2010 to 02/2019
Personal Trainer/Fitness Instructor Alert Innovation Dallas, TX,

I have always been very passionate about fitness, and am an avid surfer, hiker and love to be outside whenever possible. I began to teach my friends a variety of fitness classes in parks and private homes in 2010, which became so popular that I was able to grow my personal business and started renting studio space and equipment to accommodated the larger class sizes. I am a Certified Yoga Instructor, Certified Personal Trainer and have taught classes for those ages 6-106. I have always found that physical activity greatly benefits so many aspects of our lives, and it is a huge passion of mine to share those benefits with as many as possible. I structure my classes and private programs in a progressive fashion, and always provide options for modifications so that the class can progress as a team while being mindful of individual capabilities.


  • Provide clients with effective, safe, and efficient workouts
  • Generate client and staff referrals
  • Retain clients and restart inactive clients
  • Produce high client satisfaction
  • Provide basic nutritional coaching support and follow best practices for more in-depth nutrition coaching and/or weight loss coaching
  • Complete daily assigned tasks and responsibilities related to client follow up and studio related items
07/2007 to 12/2010
Graphic Designer ETS Express City, STATE,

I have always been a creative person, and began designing logos, business cards and other promotional items for small businesses in college. I decided that I wanted to continue this passion into a full time career and got my degree in Graphic Design, and was fortunate to begin working full time within days of finishing my schooling.

Job Duties:

  • Create pre-print files and digital proofs based on customer supplied art and order specifications.
  • Ensure all orders are entered and set up with 100% accuracy.
  • Adjust artwork in Illustrator in accordance with printing requirements.
  • Make necessary adjustments to size, layout, imprint colors, or items in order to ensure end result is the best possible printing outcome.
  • Contact customers regarding clarifications or questions regarding instructions or potential issues during the printing process; be able to correctly and clearly communicate such potential issues in an easily understandable manner.
Expected in
High School Diploma:
Ventura High School - Ventura, CA
Expected in
Associate of Arts: Graphic Design
California Polytechnic State University-San Luis Obispo - San Luis Obispo, CA

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School Attended

  • Ventura High School
  • California Polytechnic State University-San Luis Obispo

Job Titles Held:

  • Fitness Manager
  • Personal Trainer/Fitness Instructor
  • Graphic Designer


  • High School Diploma
  • Associate of Arts

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