Fitness Instructor resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
I would consider myself an astute business owner who has been successful in growing two business into profitability thru the school of hard knocks. My parents owned their own business and I learned from them the importance of customer service. They would always tell me that customer service is something everyone wants but very few are willing to provide it. They always practiced this and because of it they had a very successful business, so of course I copied that business habits and many others ending up with two successful businesses. I enjoy working with people and get a lot of pleasure putting a smile on peoples' faces. I guess that is why I have always found myself in a customer service job vs on an assembly line in a manufacturing plant somewhere.
Skills
Integrity and Transparency
Executive Leadership
Business Development
Complex Problem Solving
Financial Management
Judgement and Decision Making
Intuit QuickBooks
Approachable and Outgoing
Adaptable and Flexible
Self Motivating
Goal Setting
Dependable and Punctual
Customer Service
Time Management
Reliable and Responsible
Work and Task Prioritization
Work History
Fitness Instructor, 02/2016 to Current Duke University – Chapel Hill, NC,
Instruct 3 Zumba classes weekly for aerobic workout
Explain and demonstrate safe and appropriate exercises for clients of various fitness and physical abilities.
Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Helped students of different abilities levels boost health with skill-adjusted classes.
Encouraged participation and increased enjoyment with fun routines and music accompaniment.
Minimized injury risks by advising clients about form and proper clothing.
Franchise Owner, 07/2006 to 10/2010 Lineage Logistics – Louisville, KY,
Handled employees, customer and operations issues with calm, knowledgeable strategies to keep business on-track.
Managed labor, inventory and overhead costs effectively to maintain business profitability.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Recruited and developed successful leadership staff to handle day-to-day business operations.
Trained, cross trained and motivated employees to perform daily business functions.
Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
Cultivated strong relationships with customers by consulting with customers to assess needs and propose optimal solutions.
Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills and accuracy.
Performed every accounting functions from daily accounting and weekly payroll to monthly reconciliations all with 100% accuracy.
Provided financial management through preparation of daily bank deposits and weekly reconciliation reports to the corporate office.
Enforced and optimized internal policies to maintain responsiveness to industry and corporate office demands.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Kept all building areas and equipment functional and well-organized to promote business performance.
Employed prompt decision-making and in-depth research to resolve issues.
Created and monitored promotional approaches to increase sales and profit levels.
Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Learned and remained updated on statutory requirements, regulations and licensing.
Owner/Operator, 10/1994 to 05/2013 North Bank Travel – City, STATE,
Managed day-to-day business operations.
Reconciled and reported weekly to the Airline Reporting Corporation . This report is mandatory and if the Tuesday at midnight deadline was missed you faced either a huge fine or they could completely shut your agency down. I NEVER missed a deadline.
Performed all the daily input of income and expenses into our back office accounting system.
Performed the monthly bank reconciliation and provided the monthly P/L statements to the accountant.
Maintained all the employee payroll records and provided the accountant with year end numbers for the W2's.
Handled all aspects of receivables from the printing and mailing of customer statements to collections.
Prepared and reconciled the daily bank deposits.
Researched any debit memos received from the airlines. From that research I either paid it or provided them with documentation as to why it needed to be voided.
Provided accounting support to our customers for request of things such as copies of airline tickets/invoices or make customized reports on the companies overall travel for a specific period of time.
Made travel reservations for our corporate travelers assuring I was meeting their needs with special meal requests, special seat requests, specific airline and hotel requests.
We handled several large groups like 800+ multiple times. That takes organization skills to the 10th degree. Coordinating all the travelers from around the world, meeting all the individual needs, making sure everyone has the documentation needed, making sure everyone shows up on time plus dealing with all the vendors; hotels, transportation and excursion trips.
Set and enforced our company policies.
Developed an incentive program for the staff to keep them motivated and assist in keeping expenses down.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Generated revenues yearly and effectively capitalized on industry growth. After 9/11 we were one of the last privately owned travel agency and not only did we survive we came back stronger.
Education
: Real Estate, Expected in 05/2021 The CE Shop - Online, GPA:
Completed 150 hours of required Real Estate education
High School Diploma: , Expected in 05/1981 Arcadia High School - Phoenix, AZ GPA:
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