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First Class Flight Attendant Resume Example

Resume Score: 80%

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FIRST CLASS FLIGHT ATTENDANT
Summary

Reliable and friendly customer-oriented professional who is energetic, outgoing, and detail-focused. Able to manage multiple responsibilities and people simultaneously while providing exceptional customer service and support.

Highlights
  • Organized
  • Detail-oriented
  • High-end fashion knowledge

  • Strong communication skills
  • Flexible schedule
  • Excellent multi-tasker


Experience
First Class Flight Attendant
July 2004 to Current
American Airlines - San Francisco, CA

Lead flight attendant on aircraft; responsible for all communications with cockpit, main cabin, and all passengers including special post-9/11 security measures; manage all financial transactions throughout cabin and mitigated all customer discrepancies during flight

Flight Attendant Purser
May 1997 to July 2004
American Airlines - San Francisco, CA

Led flight attendant with special intensive safety and customer service training; coordinate all communications with cockpit and cabin crew; provided individual customer service to first class cabin; ensured all safety checks and customer services performed to American Airlines standards in each cabin; diffused any in-flight issues; responsible for safety, comfort, and service for entire aircraft; oversaw all monetary transactions during flight including "no cash" purchases using hand held kiosks

Premium Flight Attendant
October 1987 to August 1997
American Airlines - San Diego, CA

Trained and qualified to work every flight attendant position on every American Airlines aircraft including Premium Flight Attendant on trans-continental flights; organized, prepared, and served up to seven meal and drink services during flight; managed up to 15 flight attendants and three cockpit members

Premium/Galley/Aisle Domestic Flight Attendant
September 1984 to October 1987
American Airlines - Dallas, TX

Trained, qualified, and on-call to fly any position on any American Airlines aircraft within two-hour notice; flew regional US, Canada, and Mexico trips

Education
Bachelor of Arts : Speech Communication, 1999San Francisco State University - San Francisco, CA, San Francisco County
Activities

Professional Flight Attendant Award for Excellence in Service

Member of Junior League of Oakland-East Bay (2006-2009)

Classroom volunteer at Tassajara Hills Elementary (2008-2009)

Special Events volunteer at Tassajara Hills Elementary (2008-2010)

Baby Cuddler Volunteer at San Francisco General Hospital (1997-1999)

Expert knitter and knit instructor for children and adults


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Resume Overview

Companies Worked For:

  • American Airlines

School Attended

  • San Francisco State University

Job Titles Held:

  • First Class Flight Attendant
  • Flight Attendant Purser
  • Premium Flight Attendant
  • Premium/Galley/Aisle Domestic Flight Attendant

Degrees

  • Bachelor of Arts : Speech Communication , 1999

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