Confident Firefighter works effectively as part of cohesive team. Highly trained individual with great mechanical aptitude and background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully. Background includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Experienced with the geography and streets of Carteret County, NC. Former Law Enforcement Officer committed to served the public with focus on justice and adherence to strict ethical codes. Experienced working foot beats, crowd control,motor patrol in diverse areas and skilled at looking for unusual and suspicious activities and persons and responding to calls for service. Dedicated First Responder.
Skills
Fire Prevention Education
Emergency Responder
Dispatch Communication
Basic Life Support
Verbal and Written Communication
Friendly and Patient
Help Desk Support
Microsoft Windows and Office
Customer Account Management
Computer-aided dispatching
Problem Solving
Work History
Firefighter/EMT-Basic, 01/2014 to Current Scott County – Shakopee, MN,
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Carried, placed and extended ladders in training and in emergencies.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Stabilized and lifted patients with backboard and cot.
Responded to confined space incidents, EMS and hazardous material incidents.
Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
Inspected buildings for pre-fire plans, fire hazards and compliance with fire prevention ordinances.
Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
Trained fire personnel in safe and proper operation and maintenance of fire department apparatus and vehicles.
Set up and operated master streams and aerial ladder pipes.
Directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
911 Telecommunicator, 10/2018 to 05/2021 Carteret County Government Emergency Services – City, STATE,
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Read system maps and caller information, and documented details in system.
Routed calls to police, fire and ambulance service to meet individual call needs.
Answered calls from automatic routing system and took basic information from callers.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Sheriff's Deputy, 05/2017 to 12/2017 Carteret County Sheriff Office – City, STATE,
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Investigated incidents and crimes, collected evidence and recorded witness statements.
Provided public safety assistance at community events to maintain safe and secure environments.
Gathered information and evidence to assist in solving crimes.
Monitored crowded public areas and events to mitigate risk and promote safety.
Maintained structure and security during court proceedings.
Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
Maintained employees' job performances in conformance with corporate policies and procedures.
Researched and analyzed crime statistics to maintain awareness and knowledge.
Assessed and analyzed data to clarify course of criminal prosecution.
Managed debriefings for criminal subjects to acquire data relevant to investigations.
Reduced risk by accurately monitoring and evaluating criminal prosecutorial data while managing crime scenes.
Reduced criminal investigation lead time while initiating protocols for criminal violations.
Commissary Bagger, 01/2013 to 03/2015 DECA Commissary – City, STATE,
Worked together with cashiers to guarantee customer satisfaction.
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Maintained customer satisfaction by assisting with carrying out goods.
Retrieved grocery carts and baskets from lot and various site locations.
Assisted customers by escorting and placing grocery bags in vehicles.
Communicated with cashiers and customers to learn about bagging needs.
Bagged customer purchases while paying mind to industry best practices.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Maintained availability of grocery carts by monitoring cart corrals.
Education
Certificate: Science, Technology, And Society, Expected in 12/2020 Craven Community College - New Bern, NC GPA:
Transfer to University after 4 semesters.
BLET Certificate
Bachelor of Science: Aircraft Piloting And Navigation, Expected in 06/2024 Liberty University - Lynchburg, VA GPA:
Member of National Society of Collegiate Scholars
Dean's List Spring 2021, Fall 2021, Spring 2022, Fall 2022
Certificate : Emergency Medical Technology, Expected in 01/2015 Lenoir Community College - Kinston, NC GPA:
Continuing education in Emergency Medical Service
Certifications
Licensed Emergency Medical Technician Basic - 8 years
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