To obtain a position that will allow me the opportunity to share my passion and enthusiasm for the ever growing world of technology. To utilize my diverse skill set, experience and continuing education to make a difference. To be employed by an organization that encourages personal and professional growth.
Skills
Apple Certified Macintosh Technician (ACMT)
Troubleshooting and Diagnosing
Application installations
Technical troubleshooting
Patient and diligent
Staff development
Technical support
MacOS and iOS proficiency
Decision making
Deductive reasoning
Education
Ohio Fire AcademyColumbus Ohio , Expected in 11/2017 ā ā:EMT-basic Certification - GPA:
Columbus State Community CollegeColumbus, OHExpected in ā ā:Exercise Science - GPA:
September 2016 - April 2017
Ohio Fire AcademyColumbus, OH, Expected in 04/2016 ā ā:Firefighter I/II Certifications - GPA:
National Personal Training Institute of ColumbusColumbus, OHExpected in ā ā:Personal Training Certificate - GPA:
October 2014 - March 2015
Ohio State UniversityColumbus, OHExpected in ā ā:Under Graduate - GPA:
February 2012- February 2013
Colonia High SchoolColonia, NJExpected in 06/2004 ā āHigh School Diploma: - GPA:
Work History
Apple Inc. - Genius Novi, MI, 10/2018 - Current
Spent time in sales before holding positions of Technical Specialist and Technical Expert
Certified by Apple for iPhone and Mac repairs
Perform basic and complex troubleshooting with iOS and macOS devices
Well-versed in Apple products and ecosystem
Training and mentoring junior associates
Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Worked with multitude of customers to understand requirements, needs and provide exceptional service
Trinity Health Systems Inc - Firefighter/EMT-Basic Velva, ND, 04/2018 - 10/2018
Performed complex diagnostic and medical procedures. Made daily inspections of facilities and equipment
Quickly acted to contain any hazardous chemicals that could catch fire, leak, or spill. Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services
Assisted in salvage operations and post fire operations
Inspected apparatus, equipment, grounds and stations for proper order and condition
Maintained close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel
Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic
Performed variety of fire suppression activities at fire scenes, including laying and connecting hose, holding nozzles and directing water streams, raising and climbing ladders and using pike poles, smoke ejectors, and forcible entry tools
Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations
Trained continuously to maintain required physical fitness for demanding work
Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios
Trinity Health Systems Inc - CrossFit Coach Minot, ND, 07/2015 - 07/2018
Tracked attendance and progress against goals for each participant
Gathered and organized supplementary material to support structured lessons
Modified exercises to meet specific participant limitations and needs
Listened to member concerns and resolved issues promptly to maintain satisfaction
Integrated into facility culture to maximize effectiveness of coaching team
Explained exercise modifications and contraindicated movements to participants with a history of injury
Worked with clients to improve their overall endurance, strength, flexibility and balance
Explained class objectives and rules
Assessed individual progress and suggested appropriate changes
Skraphouse Fitness - CrossFit Coach City, STATE, 01/2015 - 06/2015
Modified exercises to meet specific participant limitations and needs
Integrated into facility culture to maximize effectiveness of coaching team
Listened to member concerns and resolved issues promptly to maintain satisfaction
Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment
Assessed individual progress and suggested appropriate changes
Cultivated positive relationships with class participants by teaching variety of challenging and entertaining group fitness classes
Greeted all members in professional and friendly manner
Developed safe and effective exercise programs for all members
Taught variety of group exercise classes (Strength, Conditioning, Cardio MMA, Jiu-Jitsu)
Attended diverse learning opportunities and maintained peak personal fitness levels
Listened to member concerns and resolved issues promptly to maintain satisfaction
United States Marine Corps - Aviation Ordnance Technician/Night Crew Supervisor City, STATE, 06/2007 - 04/2011
Daily maintenance of AV-8B Harrier weapon racks, pylons and expendable packages
Daily upkeep of explosive inventory, loading/unloading of flight schedule with ordered munitions
Attended daily maintenance meetings
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Monitored employee safety and coached workers on safety standards and procedures to prevent injuries
Partnered with technical staff to inspect and maintain flight and ordnance equipment while overseeing repairs
Examined and checked over finished parts to assess compliance to specifications
Supervised production planning while using appropriate tools and analysis for smooth production output
Accomplishments
United States Marine Corps Veteran
Blue Belt in Brazilian Jiu-jitsu with competition experience 2015-2017
Sport and Exercise Science Student of the Year- Columbus State Community College 2016-2017
Deans List- Columbus State Community College
Worked with various levels of fitness and clientele
Developed programs for gym environment, professional MMA fighters and for children/adolescents
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