Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Trusted key holder
Creative problem solver
Exceptional communication skills
Strong client relations
Training development aptitude
Proficient in cash management
Cash flow management
Credit card processing
Multi-line phone talent
Bilingual Spanish Written/verbal
Fire Technician, 09/2011
to 01/2015 Servpro of Stockton – Stockton,
CA In charge of signing fire jobs. Did the cleaning and packing of customers belongings. Spoke with a lot of the customers regarding there coverage and what processes would be taken with there belongings. Supervised from 5 to 40 employees. Helped in office with paperwork and answering phones.
Bilingual Aide, 10/2002
to 04/2006 Manteca Unified School District – Lathrop,
CA Was in charge of the annual testing for all the students K-3rd grade. Would translate at conferences and meetings as well as paperwork. Worked with bilingual students helped them with class work and one on one tutoring
to 01/2001 McDonalds – Lathrop,
CA Food preparation, taking orders, handled register. Counted safe and registers. Made schedule and placed orders of supplies and food needed.