Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.] highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers. Core values present in the foundation of my experience/ background.
Awarded Shining Star 2010 Micheal Mina's Bourbon Steak Restaurant
Team Member of The Year Nominee of 2012 MGM Grand Casino & Hotel
Responsible for setting the tone and image of the through providing excellent guest services.
Required a Extensive Knowledge of all area of Fine Dining, Hospitality, The Company ,Tourist Information, and Special offers or Events.
Performed the administrative functions in support of the General Manager, Executive Chef, and VIP Host Casino.
Coordinated and prioritized the daily reservations, larger parties
Inspecting all equipment and areas of the restaurant for cleanliness and efficiency.
Communicating the table availability, VIP's and special occasions with MOD other hostesses, bussers, and servers
Ensure guest are immediately greeted and escorted to properly set table.
Interact with other department to ensure full guest experience.
Effectively assist resolve guest grievance/problems with also providing follow up calls when needed.
Trained new employees.
Create innovative programs to motivate other team members.
Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
Graduated with Honors
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