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Financial Operations Specialist Resume Example

Resume Score: 80%

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FINANCIAL OPERATIONS SPECIALIST
Professional Summary
Administrative Specialist with +10 years of IT experience in finance administration and resource coordination.  Detail-oriented, organized, and motivated, I am proficient at ensuring customer satisfaction and providing accurate and reliable data.
Skills
  • Computer literate
  • Employee relations
  • Motivated team player
  • Skilled problem solver
  • Active listening skills
  • Consistently meets goals
  • Highly organized
  • Excellent task management

Expert knowledge of

  • MS Office Suite (Excel, Word, Outlook, PowerPoint)

Work History
Financial Operations Specialist, 08/2015 to Current
Ciber, Inc. – Mechanicsburg, PA
  • Contract review and maintenance
  • Time and expense approval, billable and non-billable
  • Weekly audits between Vendor Management Systems and PeopleSoft systems
  • Collection of client signed timesheets for invoicing
  • General support of billing, A/R
  • Administrative support to office and field personnel
  • Cross train and provide backup coverage
  • Provide weekly meetings to address issues and resolutions
Head Cashier, 05/2014 to 08/2015
Lowe's Home Improvement – Mechanicsburg, PA
  • Supervision of 20+ cashiers and customer service representatives
  • Set-up, audit, and replenish tills
  • Completed all point of sale opening and closing procedures
  • Provided customer care through corporate requests, in-store returns and customer service desk
  • Managed internet orders
  • Ensured customer satisfaction
  • Continual update of product placement, warranty information and special orders
  • Trained new sales associates
  • Operated a cash register for cash, check and credit card transactions
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Identified potential shoplifters and alerted management.
Project Administrator Specialist/Resource Coordinator, 04/2003 to 10/2011
Ciber, Inc. – Mechanicsburg, PA
  • Provided financial and administrative support, oversight and reporting
  • Managed resources to continually ensure placement within active projects and provided weekly meetings with managers to review availability
  • Completed reports for estimates to complete, gross profit percentage reporting
  • Assisting with pricing for IT projects by determining net operating income
  • Reviewed contracts to ensure PMP compliancy; review and adjust project timelines, billing methodology, resource requirements, deliverables schedule
  • Administered and maintained SharePoint intranet site as depository of intellectual property
  • Trained project managers and directors for company administrative and financial requirements
  • Assisted with creation and implementation of corporate policies and procedures
  • Created and implemented methodology for annual performance / salary reviews
Education
Associate of Science: Accounting, Albright - Reading, PA
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Resume Overview

Companies Worked For:

  • Ciber, Inc.
  • Lowe's Home Improvement

School Attended

  • Albright

Job Titles Held:

  • Financial Operations Specialist
  • Head Cashier
  • Project Administrator Specialist/Resource Coordinator

Degrees

  • Associate of Science : Accounting ,

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