Hardworking Finance Administrator well-versed in handling accounts payable and receivable while supporting payroll operations, reporting requirements and account audits. Meticulous and systematic with top-notch multitasking and communication strengths. Analytical problem-solver and organized planner.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
07/2019 to Current
Finance and Administration ManagerUniversity Of Colorado – Aurora, CO,
Maintains the financial and accounting needs of the District.
Performs account reconciliations and conducts investigations into discrepancies.
Prepares monthly financial reports, including income and balance sheets, for the Board of Trustees.
Manages assigned staff; prioritizes and assigns tasks and projects, disciplines, trains, evaluates, counsels and instruct employees as needed; develops staff skills and conducts performance evaluations.
Forecasts expenditures, coordinates preparation, and prepares the annual budget. Tracks and documents expenses to maintain operations within that budget.
Overseas and manages accounting needs including billing, collections, and credit card transactions. Overseas customer payment plans, ACH debits, account adjustments, and maintains aged accounts report; creates and manages unclaimed property reports; audits and tracks new connections and disconnects, as well as the voluntary shut-off program.
Assists in the preparation of loan documents.
Coordinates the annual audit with the outside auditors.
Administers human resources activities; manages human resources policies and procedures; recommends and implements changes, as appropriate; manages benefits programs, including healthcare, life insurance, and retirement plans; tracks rates and periodically bids policies to ensure cost effectiveness; prepares job postings and advertisements; coordinates hiring for administrative and operations staff; oversees and executes payroll processing, including employee deductions and garnishments, payroll taxes, quarterly and annual tax reporting, and LAGERS payments.
Serves as point of contact for banking services, property and liability insurance, and worker compensation insurance; tracks rates and periodically bids services and policies to ensure cost effectiveness.
Coordinates purchasing for the administrative areas; conducts research and completes special reports as assigned; collects, compiles, and analyzes data for a variety of topics; prepares and reviews a variety of reports.
Communicates with the public regarding the District’s operations and maintenance, service calls, and new service; follows-up and resolves customer complaints; initiates improvements to eliminate continuing problems.
Maintains a safe working environment by adhering to policies, procedures, and regulations and ensures safe working practices in the office.
Maintains social media accounts.
07/2016 to 07/2019
Customer Service/Billing ClerkTaney County Regional Sewer District – City, STATE,
Greeted customers upon entrance and handled cash and credit transactions.
Answered phones and gave information to callers; took messages or transferred calls to appropriate individuals.
Set up and maintained electronic and hard copy filing systems for records, correspondence, and other material.
Prepared invoices, reports, memos, letters, financial statements and other documents using word processing, spreadsheets, and databases.
Performed general clerical duties – operates office equipment such as fax machine, copier, scanner, calculator, and computer.
Interacts with all requests for information/records on billing issues.
Maintained records/spreadsheets to help the District adhere to consistent billing procedures.
Processed payments (at window, drop box, and electronically)
Prepared and reconciled bank deposits.
Responsible for Aged Accounts Receivables (water shutoffs, liens & releases, phone calls to delinquent accounts, reporting, etc.).
Created and mailed monthly customer billing.
01/2004 to 07/2016
District Clerk/OperatorSouthwest Rural Water District – City, STATE,
Preformed clerical duties including filling and inventory.
Provided customer service at the office and over the phone.
Prepared bills and collected payments from customers.
Yearly audit documentation and preparation.
Prepared documents for District elections.
Manage maintenance records.
Customer account and usage monitoring.
Water line maintenance and leak detection needs.
Meter reading and meter installation.
Knowledge of revising and updating system maps.
Monitored daily pumping levels/daily performances for two wells and one standpipe.
Education and Training
Expected in 05/2005 to to
Associate of Arts: Finance And Administration Crowder College - Neosho, MO GPA:
Minor in Accounting
Certifications
Water Distribution System- Level 2 Certification- 2008
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