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Field Service Technician Project Coordinator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detail-oriented Maintenance professional offering over 7 years of valve experience. Strong dedication to keeping equipment functioning at peak levels. Skilled in general repair and maintenance.

Personable Field Service Technician offering well-developed skills in installation, repair, maintenance and customer service. Pursuing a position in a busy office where focus and dedication are highly sought.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Telecommunications field service
  • Client-focused service
  • Monitoring field service
  • Wireless service expert
  • Monitoring field personnel
  • Customer service skills
  • Providing customer service
  • Customer service experience
  • Distribution services
  • Service ticket accuracy
Experience
Field Service Technician/Project Coordinator, 04/2013 to 04/2020
Louisiana Valve Source Inc.City, STATE,
  • Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
  • Diagnosed malfunctions to various tools, equipment and machinery components.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Handled telephone support calls from customers to determine issues and provide effective solutions.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Minimized customer callbacks and equipment failures by reviewing all aspects of the job upon its completion.
  • Operated hand tools and power equipment with extreme care according to corporate safety procedures.
  • Mentored and trained newly hired employees to explain processes, flow and safety procedures.
  • Calibrated instrumentation, controls and [Type] equipment to test function and evaluate performance.
  • Resolved [Type] issues through implementation of troubleshooting techniques.
  • Disassembled and assembled wide range of hydraulic, pneumatic and mechanical equipment to assist with inspections.
Warehouse Employee/Truck Loader, 10/2010 to 12/2012
Kentwood Water CompanyCity, STATE,
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Completed all tally sheets, slot changes, shuttle transfers and other paperwork in timely manner.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
Cabinet Maker/Installer, 06/1996 to 11/2012
Cajun Wood ProductsCity, STATE,
  • Chose materials for custom cabinets fitting design and client wishes.
  • Designed custom cabinets by planning layouts, cutting materials and installing finished pieces.
  • Finished cabinets by sanding, staining and installing.
  • Assisted with installation of finish work, including base, trim and crown moldings, to achieve desired looks and quality of construction.
  • Adhered to tool and equipment safety protocols and promoted worksite safety, protecting both personnel and equipment.
  • Observed strict deadlines and adjusted plans according to changes in production schedules to maintain targets.
  • Demonstrated consistent mastery of all required tools and equipment, including panel saw, clamps and drilling and dowel machinery, and applied skills toward producing high-quality work for every customer.
  • Fit cabinets and countertops within installation space with exceptional accuracy and attention to detail.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
Education and Training
High School Diploma: , Expected in 05/1986
Acadiana High School - Lafayette, LA
GPA:

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Resume Overview

School Attended

  • Acadiana High School

Job Titles Held:

  • Field Service Technician/Project Coordinator
  • Warehouse Employee/Truck Loader
  • Cabinet Maker/Installer

Degrees

  • High School Diploma

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