Field Service Technician Project Coordinator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Detail-oriented Maintenance professional offering over 7 years of valve experience. Strong dedication to keeping equipment functioning at peak levels. Skilled in general repair and maintenance.
Personable Field Service Technician offering well-developed skills in installation, repair, maintenance and customer service. Pursuing a position in a busy office where focus and dedication are highly sought.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Telecommunications field service
Client-focused service
Monitoring field service
Wireless service expert
Monitoring field personnel
Customer service skills
Providing customer service
Customer service experience
Distribution services
Service ticket accuracy
Experience
Field Service Technician/Project Coordinator, 04/2013 to 04/2020 Louisiana Valve Source Inc. – City, STATE,
Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
Diagnosed malfunctions to various tools, equipment and machinery components.
Dismantled equipment to access, remove and replace defective parts to maintain operability.
Handled telephone support calls from customers to determine issues and provide effective solutions.
Calibrated devices to optimize performance and maintain longevity of equipment.
Minimized customer callbacks and equipment failures by reviewing all aspects of the job upon its completion.
Operated hand tools and power equipment with extreme care according to corporate safety procedures.
Mentored and trained newly hired employees to explain processes, flow and safety procedures.
Calibrated instrumentation, controls and [Type] equipment to test function and evaluate performance.
Resolved [Type] issues through implementation of troubleshooting techniques.
Disassembled and assembled wide range of hydraulic, pneumatic and mechanical equipment to assist with inspections.
Warehouse Employee/Truck Loader, 10/2010 to 12/2012 Kentwood Water Company – City, STATE,
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Completed all tally sheets, slot changes, shuttle transfers and other paperwork in timely manner.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Identified safety hazards and notified management to determine proper resolution of issues.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
Cabinet Maker/Installer, 06/1996 to 11/2012 Cajun Wood Products – City, STATE,
Chose materials for custom cabinets fitting design and client wishes.
Designed custom cabinets by planning layouts, cutting materials and installing finished pieces.
Finished cabinets by sanding, staining and installing.
Assisted with installation of finish work, including base, trim and crown moldings, to achieve desired looks and quality of construction.
Adhered to tool and equipment safety protocols and promoted worksite safety, protecting both personnel and equipment.
Observed strict deadlines and adjusted plans according to changes in production schedules to maintain targets.
Demonstrated consistent mastery of all required tools and equipment, including panel saw, clamps and drilling and dowel machinery, and applied skills toward producing high-quality work for every customer.
Fit cabinets and countertops within installation space with exceptional accuracy and attention to detail.
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
Education and Training
High School Diploma: , Expected in 05/1986 Acadiana High School - Lafayette, LA GPA:
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