LiveCareer-Resume

field service technician resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Conscientious Field Service Technician 27-years background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules.

Skills
  • Verbal and Written Communication
  • Inventory Management
  • MS Office
  • Reading Wiring Diagrams
  • Customer Service
  • Service Quality
  • System Installation
  • Electrical Troubleshooting
  • Problem-Solving
  • Prioritization and Time Management
  • Valid Driver's License
  • Work Order Management
  • Repair and Installation
  • Courteous and Professional
  • Troubleshooting and Repair
  • Record Keeping
  • Positive Attitude
  • OSHA Certification
  • Heavy Lifting
  • Teamwork and Coordination
  • Mechanical Background
  • Accountability and Work Ethic
  • Preventative Maintenance
  • Training and Mentoring
  • Quality Assurance Controls
  • Quality Assurance Testing
  • Timely Reports Completion
  • Safe Driving Record
  • Power Tools
  • Component Repairs
  • Following Safety Practices
  • Taking Precise Measurements
  • Troubleshooting and Diagnostics
  • Inventory Oversight
Education and Training
Us Navy A & C Schools Norfork, VA, Expected in 08/1991 : Wsc-3, Aims Mk12, Spd -10 Surface Search Radar, - GPA :
Us Navy BEE A School Orlando, FL, Expected in : Electrical, Electronics Engineering Technologies - GPA :
Mettler Toledo Columbus, OH, Expected in : Electrical Equipment Installation And Repair - GPA :
Bizerba Usa Richmond, VA, Expected in : Industrial Electronics Technology - GPA :
Experience
Dominion Enterprises - Field Service Technician
Lake City, FL, 03/2022 - Current
  • Trained customers on equipment after installation.
  • Drove and maintained company vehicle, keeping in peak condition.
  • Analyzed equipment data to isolate and diagnose faults.
  • Calibrated instruments, controls and equipment to test function and evaluate performance.
  • Explained and demonstrated equipment operations to customer.
  • Reviewed blueprints and manuals to repair and restore optimal functionality.
  • Maintained equipment performance by cleaning and lubricating components.
  • Handled telephone support calls to determine issues and provide solutions.
  • Performed annual and preventive system service maintenance.
  • Observed field safety protocols to prevent injuries and accidents.
  • Explained and recommended service options to customers and detailed costs.
  • Inspected drives, motors and belts to complete comprehensive maintenance.
  • Documented repair methods and maintenance processes to improve support analysis.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Collaborated with team members to assess equipment performance needs.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Communicated with vendors, upper management and peers.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
Dominion Enterprises - Field Service Technician
Lexington, KY, 02/2007 - 10/2021
  • Trained customers on equipment after installation.
  • Drove and maintained company vehicle, keeping in peak condition.
  • Analyzed equipment data to isolate and diagnose faults.
  • Calibrated instruments, controls and equipment to test function and evaluate performance.
  • Explained and demonstrated equipment operations to customer.
  • Reviewed blueprints and manuals to repair and restore optimal functionality.
  • Maintained equipment performance by cleaning and lubricating components.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Performed annual and preventive system service maintenance.
  • Observed field safety protocols to prevent injuries and accidents.
  • Explained and recommended service options to customers and detailed costs.
  • Inspected drives, motors and belts to complete comprehensive maintenance.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Collaborated with team members to assess equipment performance needs.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Communicated with vendors, upper management and peers.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
Dominion Enterprises - Field Service Technician
Maitland, FL, 03/1996 - 09/2007
  • Trained customers on equipment after installation.
  • Analyzed equipment data to isolate and diagnose faults.
  • Calibrated instruments, controls and equipment to test function and evaluate performance.
  • Explained and demonstrated equipment operations to customer.
  • Reviewed blueprints and manuals to repair and restore optimal functionality.
  • Maintained equipment performance by cleaning and lubricating components.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Performed annual and preventive system service maintenance.
  • Explained and recommended service options to customers and detailed costs.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Communicated with vendors, upper management and peers.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
Championx Corp. - Electronics Technician
Inglewood, CA, 06/1989 - 06/1995

Service and repair of communication, navigation, radar, and intergation friend or foe equipment

  • Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
  • Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
  • Reviewed service manuals and schematics while troubleshooting to determine root cause of malfunctioning units.
  • Executed excellent reading and interpreting of blueprints and schematics.
  • Evaluated and tested [Type] products using measurement and diagnostic devices to adjust, test and repair equipment.

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Resume Overview

School Attended

  • Us Navy A & C Schools
  • Us Navy BEE A School
  • Mettler Toledo
  • Bizerba Usa

Job Titles Held:

  • Field Service Technician
  • Field Service Technician
  • Field Service Technician
  • Electronics Technician

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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