Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Expert Field Tech with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment. Self-motivated Biomedical Equipment Technician talented in maintaining, repairing and installing biomedical devices and equipment. Successful in providing detailed safety tests, calibrations and inspections to provide safe and functional equipment. Practiced in keeping confidential patient and medical information in medical settings private.

  • Troubleshooting and repair
  • Quality assurance controls
  • Inventory oversight
  • Work order management
  • Providing customer service
  • Preventive equipment maintenance
  • Installing and repairing equipment
  • Safety regulation compliance
11/2019 to Current Field Service Technician Rdo Equipment Co. | Minot, ND,
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Communicated with vendors, upper management and peers.
  • Performed annual and preventive system service maintenance.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
  • Trained customers on equipment after installation.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Handled telephone support calls to determine issues and provide solutions.
  • Traveled to 4 field locations per month to evaluate equipment and performance.
  • Calibrated instruments, controls and equipment to test function and evaluate performance.
  • Reviewed blueprints and manuals to repair and restore optimal functionality.
  • Maintained equipment performance by cleaning and lubricating components.
  • Analyzed equipment data to isolate and diagnose faults.
  • Specialized in support systems, inspections and detailed repairs to achieve operational efficiency.
  • Collaborated with team members to assess equipment performance needs.
  • Leveraged equipment to complete tests, maintenance, repairs and overhauls.
  • Reported data for maintenance, installations and inventory assessments.
  • Demonstrated correct operation and preventive maintenance of medical equipment to personnel.
  • Analyzed part lists to requisition parts for repairs.
  • Inspected malfunctioning medical equipment with test and analysis instruments.
  • Classified excess and in-use medical equipment condition to determine serviceability.
  • Examined facility's structural environment and equipment to protect patients and staff from electrical or mechanical hazards.
  • Explained and recommended service options to customers and detailed costs.
05/2017 to 11/2018 Head Custodian Wayne Resa | Detroit, MI,
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Moved equipment and furniture to thoroughly clean space.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintained accountability for building keys, master keys and access cards.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Notified building managers about needed repairs to maintain public safety.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Transported, repaired, cleaned and maintained furniture, presentation rooms and equipment.
  • Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Followed company uniform, performance and security policies with every job.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
04/2015 to 12/2017 Hostess Omni Hotels | Richmond, VA,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
09/2012 to 11/2015 Machine Operator Stillwater Brands | Dimondale, MI,
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
  • Fastened and adjusted jigs and stops on machine tables to facilitate positioning of materials.
  • Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
  • Troubleshot and repaired machines to increase productivity and decrease spending.
  • Designed detailed preventive maintenance schedules to enhance tool performance.
  • Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
  • Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
Education and Training
Expected in 06/2011 High School Diploma | Watchung Hills Regional High School, Warren Township, NJ GPA:
Expected in | Criminal Justice County College of Morris, Randolph Township, NJ GPA:
Native/ Bilingual

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Resume Overview

School Attended

  • Watchung Hills Regional High School
  • County College of Morris

Job Titles Held:

  • Field Service Technician
  • Head Custodian
  • Hostess
  • Machine Operator


  • High School Diploma
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