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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Knowledgeable in Field service for 2 years of troubleshooting and repair with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.

Skills
  • Work order management
  • Troubleshooting and repair
  • Training and development
  • Power tools
  • Heavy lifting
  • Following safety practices
  • Construction knowledge
Experience
Field Service Technician, 04/2019 to 04/2021
Motorola SolutionsWashington, MN,
  • Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
  • Observed safety protocols in field to prevent injuries and accidents.
  • Oversaw on-site and off-site maintenance, repair and installation jobs.
  • Operated hand tools and power equipment with extreme care according to corporate safety procedures.
  • Mentored and trained newly hired employees to explain processes, flow and safety procedures.
  • Provided on-site services, installed new systems and escalated customer complaints.
  • Diagnosed and repaired mechanical issues according to industry standards.
Machine Operator, 07/2017 to 05/2019
Illinois Tool WorksOrion, MI,
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
  • Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Set up and operated production equipment according to daily work orders and safety procedures.
Fast Food Crew Member, 02/2017 to 05/2017
Killer BurgerHillsboro, OR,
  • Recorded customer orders and communicated clearly to confirm each order.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Verified orders and bagged items for easy transport.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Quickly and efficiently processed payments and made accurate change.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Portioned and packaged take-out foods for customers.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Reviewed contents on food trays to check receiving complete order.
  • Monitored and counted food stock and supplies to reorder on time.
  • Organized food items on serving trays and in carry-out packages.
Sandwich Maker, 07/2015 to 11/2016
Riddle VillageUpper Providence, PA,
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Organized food preparation stations and replenished supplies regularly.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Assisted customers, including answering questions and preparing orders.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Monitored and counted food stock and supplies to reorder on time.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Verified orders and bagged items for easy transport.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Education and Training
High School Diploma: , Expected in 2016
Central Dauphin East Senior High School - Harrisburg, PA
GPA:

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Resume Overview

School Attended

  • Central Dauphin East Senior High School

Job Titles Held:

  • Field Service Technician
  • Machine Operator
  • Fast Food Crew Member
  • Sandwich Maker

Degrees

  • High School Diploma

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