Knowledgeable in Field service for 2 years of troubleshooting and repair with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.
Skills
Work order management
Troubleshooting and repair
Training and development
Power tools
Heavy lifting
Following safety practices
Construction knowledge
Experience
Field Service Technician, 04/2019 to 04/2021 Motorola Solutions – Washington, MN,
Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
Observed safety protocols in field to prevent injuries and accidents.
Oversaw on-site and off-site maintenance, repair and installation jobs.
Operated hand tools and power equipment with extreme care according to corporate safety procedures.
Mentored and trained newly hired employees to explain processes, flow and safety procedures.
Provided on-site services, installed new systems and escalated customer complaints.
Diagnosed and repaired mechanical issues according to industry standards.
Machine Operator, 07/2017 to 05/2019 Illinois Tool Works – Orion, MI,
Selected proper cutting tools, calculating parameters to manufacture components and parts.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
Removed and replaced worn machine accessories to keep products within desired tolerances.
Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Set up and operated production equipment according to daily work orders and safety procedures.
Fast Food Crew Member, 02/2017 to 05/2017 Killer Burger – Hillsboro, OR,
Recorded customer orders and communicated clearly to confirm each order.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Mastered point-of-service (POS) computer system for automated order taking.
Verified orders and bagged items for easy transport.
Accurately measured ingredients required for specific food items to reduce waste.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Cleaned food preparation areas, cooking surfaces and utensils.
Safely prepared, assembled and presented food to satisfy customers and fill orders.
Quickly and efficiently processed payments and made accurate change.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Portioned and packaged take-out foods for customers.
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