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Knowledgeable in Field service for 2 years of troubleshooting and repair with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.
- Work order management
- Troubleshooting and repair
- Training and development
- Power tools
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- Heavy lifting
- Following safety practices
- Construction knowledge
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Field Service Technician, 04/2019 to 04/2021
Motorola Solutions – Washington, MN,
- Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
- Observed safety protocols in field to prevent injuries and accidents.
- Oversaw on-site and off-site maintenance, repair and installation jobs.
- Operated hand tools and power equipment with extreme care according to corporate safety procedures.
- Mentored and trained newly hired employees to explain processes, flow and safety procedures.
- Provided on-site services, installed new systems and escalated customer complaints.
- Diagnosed and repaired mechanical issues according to industry standards.
Machine Operator, 07/2017 to 05/2019
Illinois Tool Works – Orion, MI,
- Selected proper cutting tools, calculating parameters to manufacture components and parts.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
- Removed and replaced worn machine accessories to keep products within desired tolerances.
- Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
- Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
- Set up and operated production equipment according to daily work orders and safety procedures.
Fast Food Crew Member, 02/2017 to 05/2017
Killer Burger – Hillsboro, OR,
- Recorded customer orders and communicated clearly to confirm each order.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Completed side work tasks, including restocking condiments and cleaning refrigerators.
- Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Mastered point-of-service (POS) computer system for automated order taking.
- Verified orders and bagged items for easy transport.
- Accurately measured ingredients required for specific food items to reduce waste.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Safely prepared, assembled and presented food to satisfy customers and fill orders.
- Quickly and efficiently processed payments and made accurate change.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
- Portioned and packaged take-out foods for customers.
- Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
- Reviewed contents on food trays to check receiving complete order.
- Monitored and counted food stock and supplies to reorder on time.
- Organized food items on serving trays and in carry-out packages.
Sandwich Maker, 07/2015 to 11/2016
Riddle Village – Upper Providence, PA,
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
- Prepared food items such as deli and hot sandwiches to meet customer specifications.
- Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
- Organized food preparation stations and replenished supplies regularly.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Assisted customers, including answering questions and preparing orders.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Completed efficient store opening and closing procedures each day.
- Monitored and counted food stock and supplies to reorder on time.
- Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Verified orders and bagged items for easy transport.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
High School Diploma: , Expected in 2016
Central Dauphin East Senior High School - Harrisburg, PA
GPA:
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