Field Service Technician Resume Example Crown Lift Trucks

FIELD SERVICE TECHNICIAN

Summary

Knowledgeable Lead Tech offering total 6 years of troubleshooting and repair with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.

Detail-oriented Maintenance professional offering over 3 years of facilities maintenance experience. Strong dedication to keeping equipment functioning at peak levels. Skilled in general repair and maintenance, including HVAC system knowledge and ability to interpret blueprints to address issues.

Personable Field Service Technician offering well-developed skills in installation, repair, maintenance and customer service. Pursuing a position in a busy office where focus and dedication are highly sought.

Skills

Troubleshooting and repair
Work order management
Equipment oversight
Mechanical background
Heavy lifting
Power tools
Documentation and reporting
Safety protocol knowledge
Attentive to detail
Operating systems
Task estimation
Cost estimation and budgeting
Understanding schematics
Complex problem solving
Power and hand tool use
Troubleshooting strength

Reporting and documentation
Equipment repair
Licensed OSHA 10-HOUR
Mechanical aptitude
Safety-oriented mindset
Maintenance scheduling
Supply ordering
General plumbing
Light carpentry
Cleaning and sanitizing
Landscaping and groundskeeping
Installing electrical up to 120v
Mig welding.
Conveyor maintenance
Plumbing maintenance
Metal working

Experience

Field Service Technician / Crown Lift Trucks - Woburn, MA09/2019 - Current

Trained customers on equipment use after installation.
Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
Diagnosed malfunctions to various tools, equipment and machinery components.
Explained and recommended service options to customers and explained the costs involved.
Handled telephone support calls from customers to determine issues and provide effective solutions.
Dismantled equipment to access, remove and replace defective parts to maintain operability.
Calibrated devices to optimize performance and maintain longevity of equipment.
Provided on-site services, installed new systems and escalated customer complaints.
Ensured that work reports were completed for each field visit.
Minimized customer callbacks and equipment failures by reviewing all aspects of the job upon its completion.
Followed checklists to inspect drives, motors and belts for comprehensive maintenance.
Performed annual and preventive service maintenance on all systems.
Disassembled and assembled wide range of hydraulic, pneumatic and mechanical equipment to assist with inspections.

Technical Lead Lvl III / Orielly Auto Parts - Ayer, MA06/2016 - 06/2019

Integrated new technologies to meet area requirements.
Managed diverse projects, including expense tracking, schedule coordination and performance assessments.
Troubleshot and resolved problems with programs and systems.
Kept resources current, organized and maintained in optimal condition.
Devised technology-based solutions to meet range of operational needs.
Served as technical lead for server infrastructure including development, QA, staging and production systems.
Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.

Kitchen Manager / McDonalds - Fitchburg, MA01/2009 - 06/2016

Trained employees on correct cooking techniques, safety standards and performance strategies.
Coordinated preparation of customer meals and monitored food handling for safety purposes.
Sought out and implemented methods to improve service and team performance and boost business sustainability.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
Scheduled over 15 employees by assigning shifts.
Received, organized and rotated paper goods and food ingredients.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Hired qualified staff to fill cook and stocking positions.

Small Engine Mechanic / Dupuis Power Equipment - Leominster, MA04/2012 - 05/2015

Followed company and manufacturer guidelines for completing repairs.
Used chemicals and high-pressure water systems to clean engines and equipment after repairs.
Documented work performed on each piece of machinery to back up customer invoices.
Kept workshop and bench area tidy and clean.
Conducted preventive maintenance and repaired small engines by lubricating parts, cleaning components and restoring damaged areas.
Repaired wide variety of small engine machinery by restoring transmissions, carburetors, differentials, fuel pumps, distributors, starters, valves and various systems.
Kept tools clean, sharpened, maintained and put away after job tasks to keep shop in good working order.
Used personal expertise and established troubleshooting and diagnostic procedures to identify issues and develop repair plans for various equipment.
Continually cleaned work areas and equipment.

Education and Training

Montachusett Regional Vocational Technical School - Fitchburg, MA06/2014High School Diploma

Accomplishments

E-4 1-182 Bravo Company stationed in Devens, MA

Gunner of a Light infantry mortar unit.

5 years of service extended for 6.

Certifications

MAc Rak Repair.

Hytrol Conveyor (maintenance and EZ-Logic)

UXO Trained

Industrial Technologies Certification From Technical School

Resume Overview

Companies Worked For:

Crown Lift Trucks
Orielly Auto Parts
McDonalds
Dupuis Power Equipment

School Attended

Montachusett Regional Vocational Technical School

Job Titles Held:

Field Service Technician
Technical Lead Lvl III
Kitchen Manager
Small Engine Mechanic

Degrees

Montachusett Regional Vocational Technical School - Fitchburg, MA 06/2014 High School Diploma

Field Service Technician Resume Example

Resume Score: 80%

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