Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

13 Years of experience working in heavy industrial environments for the Oil and Gas Industry. I have excelled within my field by being trusted to perform jobs without the need of supervision, and to exceed expectations, willingness to work long hours in adverse conditions, make tough decisions using my training and experience, and always keeping the best interest of the company first. I look forward to an opportunity that will challenge me to continue building upon my skills and experiences in my career.

Certifications / Skills
  • RigPass: SafeGulf / Land
  • H2S1 & FIT
  • First aid & Bloodborne Pathogens
  • Firewatch / Hot Works / Incipient Fire Training
  • ConocoPhllips Hazard Management Workshop
  • Strong mechanical aptitude
  • Job shop experience
  • Coupling and uncoupling
  • Good communication skills
  • Complaint resolution
  • Fast learner
  • Hand/power tools
  • Computer Proficient
  • Equipment problem resolution
  • Project management skills
  • Strong mechanical skills
  • Strong initiative
  • Supervisory experience
  • Product Knowledge
  • Customer Relations
Work History
Field Service Specialist, 02/2015 - Current
Cambria San Francisco, CA,
  • Provide well insurance to customers by insuring casing is made-up to proper torques, RPM's, and pressures
  • Perform over 150 running & technical assistance jobs to date, for Tenaris essential customers
  • Provide exceptional customer support to insure customer retention, while staying in compliance with all HSE Polices & Procedures and Product Performance insuring effective application and optimum performance.
  • Provide detailed site reports, highlighting operational, product, and well performance
  • Ability to troubleshoot / diagnose mechanical and product problems quickly during operations
  • Provides on the job training to new hires and existing employees to advance competency levels
  • Zero accident / recordable
  • Provided telephone and face to face support to customers by determining cause of issue and explaining most effective solution.
  • Provided technical support to troubleshoot and maintain operational efficiencies in casing crew and torque turn systems.
  • Investigated and corrected manufacturing problems with connections such as crossover arrival opposite of customer request
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
  • Coached employees and trained on methods for handling various aspects of field services, complicated issues and difficult customers.
  • Completed paperwork in full, on time and with high accuracy.
  • Trained team members in successful strategies to meet operational targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Technical Supervisor - Accessories Department, 05/2014 - 02/2015
Sunset Grown Laredo, TX,
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Managed documentation of and training on production procedures and work instructions.
  • Successfully managed production activities so all orders were shipped on time.
  • Recommended and executed quality improvements for production and product quality.
  • Drove daily production activities with effective communication and leadership.
  • Met aggressive production, quality and safety goals while minimizing equipment downtime.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
  • Prepared and maintained production reports and personnel records.
  • Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
  • Ensured all products were manufactured to TenarisHydril standard and print.
  • Assist with quality process, when IAM's and claims were presented and completed/implemented actions required so issues would not be re-occurring
  • Produced documentation on latest updates as well as reports detailing findings and recommendations.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Lead Quality Control Inspector, 06/2008 - 05/2014
Tenaris City, STATE,
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Organize and conduct internal production audit of products to print
  • Inspected machine parts for conformance to product specifications.
  • Ensured compliance with Tenaris polices, procedures and management standards, and regulations that apply to the area of responsibility
  • Provide support to productive areas on quality related issues
  • Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
  • Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
  • Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
High School Diploma: , Expected in 2004
New Caney High School - New Caney,

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  • High School Diploma

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