field service representative for shadow unmanned aircraft systems resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Technically oriented professional offering a stable, diverse and significantly progressive career in maintenance,electronic/electrical, software technical position,Management, or Aircraft Maintenance requiring planning, technical and leadership skills.

Field Service Representative For Shadow Unmanned Aircraft Systems, 2012 to Current
Textron SystemsCity, STATE,
  • Work as a field service representative with RQ-7B shadow 200 system UAS, Deployed overseas with GOCO Teams to support the US. Army.
  • Currently working as the assistant maintenance manager and Quality Control(QC) for maintenance records.
  • Diagnose, troubleshoot and repair malfunctions in Unmanned Aircraft Systems electrical, avionics, radio frequency, propulsion, fuel, optical payload.
  • Remove and install unmanned aircraft system subassembly's.
  • Perform inspections and periodic maintenance on the aircraft, ground control station, ground data terminal, takeoff and landing systems, and associated ground support equipment.
  • Serve as crew member performing launch and recovery operations.
  • Perform maintenance and authorized modifications on unmanned aircraft systems components.
  • Repair, replace and perform operational and preventive checks and alignments on aircraft flight controls, stabilization systems, avionics and controlled cryptographic equipment.
  • Troubleshoots equipment wiring harnesses, electrical components, and radio frequency paths using technical manuals and schematic drawings to diagnose, isolate faults, and effect repairs.
  • Use test sets and diagnostic equipment.
  • Use common and special tool.
  • Maintain and prepare forms and records on all system equipment.
  • Properly track and dispose of Hazmat materials and enforce safety standards set forth by Textron Systems and the US Army.
Unmanned Aircraft Systems Repairer, 04/2009 to 10/2012
United States ArmyCity, STATE,
  • Served as a unmanned aircraft systems repairer and oversaw and assisted in operation of aircraft and system equipment over varied of terrain in support of garrison and combat operations.
  • Managed loading and unloading of personnel equipment, aircraft and system equipment and hazardous materials to include fuel, oil, hydraulic fluid and sensitive items to ensured proper protection and use of all equipment for varied of operations.
  • Performed UAS Crew member tasks with field expedients to include operating as a lead Crew member in a maintenance section for UAS Shadow Systems to support combat flights operations in the field and also down range in Iraq.
  • Assisted in the training and maintaining of all shadow maintenance crew member skills for all maintenance crew members/ crew chiefs assigned to the unit and beneath me as I was operating as a assigned Unit Trainer (UT), UASI Admin and a Technical Inspector (TI).
  • Checked to ensure preventive maintenance checks and services (PMCS) (PMDS) were completed for all UAS shadow systems equipment and were logged on all UASI logbooks and equipment by all crew members/ crew chiefs before, during and after missions, also during weekly command maintenance.
  • Corrected or reported all deficiencies in UASI and to my command and FSR for all UAS Shadow System Equipment.
  • Serviced and maintained Shadow System equipment as required such as aircrafts, generators, Ground Control Stations (GCS), Portable Ground Control Stations (PGCS) Aircraft Launcher, Arresting Gears (AGs) and other shadow equipment in support of operation in a garrison and combat environments.
  • As a Technical Inspector (TI) Inspected and insured that all services that were completed on UAS equipment were done properly and efficiently to the standards of the unit and the UAS Standards Listed in the Technical Manuals (TMs).
  • Applied safety rules and practices for maintaining and operation of all air vehicles and equipment in the unit.
  • Performed routine maintenance for all equipment in in the unit.
  • Practiced recovery operation for any possible air vehicle mishaps in the unit.
  • Kept and maintained records of operation and performance of all equipment in the unit.
  • Safely transported, emplace and displaced UAS equipment.
  • As a Unit Trainer (UT) Insured that all crew members/ crew chiefs were properly trained and were proficient in the tasks give to them with the Shadow system.
OH-58D Armament/ Electrical/ Avionics System Repairer (15J), 08/2008 to 03/2009
United States ArmyCity, STATE,
  • As a OH-58D/ARH Armament/Electrical/Avionics Systems Repairer the primarily responsible is performing maintenance on the electrical, electronic, mechanical and pneudraulics systems associated with aircraft armament, missile and fire control systems.
  • Maintain aircraft armament/missile systems to include electrical, electronic components, subsystems and pneudraulics according to technical manuals, directives and safety procedures.
  • Perform maintenance, authorized modifications.
  • and alignment on aircraft weapon components, fire control units, sighting elements, electronic and mechanical devices.Repaired, replaced, and performed operational and preventive checks and alignments on aircraft flight controls, stabilization systems, avionics, and controlled cryptographic equipment.
  • Perform operational checks, ammunition loading/unloading and weapon subsystems configuration changes for all aircraft fire control systems.
  • Troubleshoot equipment wiring harnesses using technical manuals and schematic drawing to diagnose and isolate faults and effect repairs.
  • Test/troubleshoot and repairs test sets and diagnostic equipment.
  • Requisition and maintain shop and bench stock for repair of aircraft armament/missile systems.
  • Maintain facilities for storage of weapons, ammunition and weapons cleaning equipment and supplies.
  • Use and perform operator maintenance on common and special tools.
  • Maintain records on weapons and subsystems.
  • Prepare and maintain forms and records related to all work.
US. Army School Certificate: , Expected in 2009
US. Army Advanced Individual Training - ,

•United States Army AIT for OH-58D Armament/ Electrical/ Avionics System Repairer (15J) 2008 to 2009

• Basic Electronics/ Electrical Training which included: AC, DC, DataBus, and Battle Damage

•United States Army AIT for Unmanned Aircraft Systems Repairer (15E) 2009

US. Army Certificate: Military Combat, Expected in 2008
United States Army Basic Training - Fort. Jackson, SC
Diploma: , Expected in 2008
Walton Senior High School - Springs, FL
Additional Information

•US Secret Security Clearance


•Excellent communication and team-building skills.

• Ability to manage multiple tasks in a pressured environment.

• Highly competent with Windows, TASAMS ,and Microsoft Office .

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Electrical theory and system maintenance

• Troubleshooting procedures

• Soldiering skills

• Read wire diagrams and schematic drawings

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Resume Overview

School Attended

  • US. Army Advanced Individual Training
  • United States Army Basic Training
  • Walton Senior High School

Job Titles Held:

  • Field Service Representative For Shadow Unmanned Aircraft Systems
  • Unmanned Aircraft Systems Repairer
  • OH-58D Armament/ Electrical/ Avionics System Repairer (15J)


  • US. Army School Certificate
  • US. Army Certificate
  • Diploma

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