Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Microsoft Word, Excel, PowerPoint and Outlook
  • Volunteer
  • Usher at Corpus Christi Church in Hasbrouck Heights
11/XXX5 to Present Field Service Engineer Brooks Automation, Inc. | Cleveland, OH,
  • Perform territory/call management which includes a Call-Ahead with ETA program.
  • Develop and maintain good customer relations in assigned territory, in addition to providing operator training, technical assistance and general customer information.
  • Responsible for tools, laptop, Smartphone, multi-meter and other equipment assigned.
  • Properly fill out assigned reports completely and on time.
  • Update System Software through Laptop or USB when necessary.
  • Must review, update, and be knowledgeable on company policies.
  • Maintain proper parts custody levels to ensure prompt and efficient equipment service.
  • Responsible for continued development of skills through formal training, self-study, and on-the-job training.
  • Demonstrate willingness and capacity to be trained on office equipment and software that is in, or added to the company line.
  • Travel to Burlington and Mount Laurel for training.
  • Responsible for maintaining vehicle per company's Fleet Safety policy.
05/XXX5 to 11/XXX5 Sales Consultant Slomin's, Inc. | Holtsville, NY,
  • Networking and generating potential buyers for sales.
  • Schedule appointments and arrange test drives.
  • Demonstrate product details to clients.
  • Assist clients in finding the appropriate vehicle addressing customer needs.
  • Arrange all proper documentation and legal information of the vehicle in the buyers name.
  • Educate clients with lease and finance options including warranty protection.
  • Conduct inventory audit of current new cars.
  • Manage customer contact to ensure satisfaction with purchase Jessica Claire
01/2008 to 12/XXX6 Councilman Saic (Science Applications Int.) | , CO,
  • Obtained $80,000 in Grant money from the Port Authority of NY/NJ to assist in the acquisition of a new ambulance.
  • Named one of the top five news-makers in XXX1 by
  • Commissioner of Fire Department in charge of Ladder Company, Engine Company One and Two, EMS and Rescue.
  • Commissioner of Streets and Sanitation interviews and staff new employees for the Department of Public Works.
  • Deputy Police Commissioner interviews new police candidates and issued promotions.
  • Enhanced the Borough Recycling program reducing cost to the taxpayer since 2008.
  • Reviewed all council agenda packages, staff reports, borough projects, zoning and land use issues.
  • Attended bi-monthly public meetings to conduct borough business.
  • Adopt yearly budget for borough operations and capital improvements.
  • Participate in closed sessions involving litigation and personnel issues.
  • Vote on all resolutions and ordinances established with the governing body.
  • Establish compensation for new hires and salary increases for all borough employees.
  • Arbitrated Police and Department of Public Works contracts.
  • Identify and recommend yearly repaving of streets with allotted budget.
  • Purchase new equipment for Police, Fire and Department of Public Works.
  • Analyze strategies and goals for the firematic year.
  • Conduct fire department elections annually for new Chiefs and Officers established in the department by-laws and borough ordinance.
  • Served as Council Liaison to the Environmental Committee.
  • Council President in XXX0 and XXX6.
06/1992 to 10/XXX4 Senior Systems Engineer Canon Solutions America | City, STATE,
  • Installed and maintained Canon office products and Fiery devices.
  • Responsible for assigned territory in NY and NJ.
  • Built positive relationships with customers.
  • Investigated and diagnosed copier hardware and software malfunctions and components.
  • Supported sales department with customer issues.
  • Completed all paperwork, and reported service calls and attendance on a timely basis.
  • Coordinated with customers regarding arrival time for service and parts calls.
  • Utilized websites, technical manuals and publications to resolve problem issues.
  • Collected information from customers as a tool to resolve copier and networking issues.
  • Provided customers with clear, concise information regarding the status of their equipment.
  • Assisted technicians from any branch by phone, e-mail or in person on difficult situations.
  • Organized informative zone meetings as updates become available.
  • Maintained inventory of all parts and support equipment.
  • Traveled to company warehouse for pre-installation set up.
  • Traveled to Jamesburg for new equipment training.
  • Employee of the month on several occasions and winner of "Circle of Excellence".
Education and Training
Expected in Bachelor of Science | Technical Management DeVry University, , GPA:
Technical Management 3.43 Member of Alpha Sigma Lambda
.net, ambulance, Schedule appointments, budget, bi, com, hardware, concise, contracts, Council, Borough, clients, customer relations, documentation, e-mail, finance, inventory, legal, litigation, meetings, Excel, money, office, Outlook, PowerPoint, Microsoft Word, Works, multi-meter, Networking, office equipment, personnel, copier, Police, policies, publications, Safety, sales, technical assistance, technical manuals, phone, USB, websites
Activities and Honors

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  • DeVry University

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  • Bachelor of Science

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