Field Service Chemical Engineer Resume Example
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FIELD SERVICE CHEMICAL ENGINEER
Professional Summary
Knowledgeable Field Service Engineer with top strengths in planning, problem-solving and communication. Skilled in maintaining high customer satisfaction, controlling inventory and providing technical support. Practical and hands-on team leader adept at successfully and effectively interacting with contractors across multiple construction sites. Excellent project management abilities demonstrated by career history of on-schedule and on-budget completed projects. Particular experience in top secret and government projects such as now declassified Intel Super Fab "FAB 11 X " Albuquerque New Mexico . Innovative Field Chemical Engineer known for excellent software prowess and dedication to best-in-class work. Outstanding knowledge of Life Safety practices and Hazmat engineering protocols. Proven history of completing high level emergency calls and under-pressure with absolute customer satisfaction.
Skills
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Work History
Field Service Chemical Engineer , 01/2002 to 03/2019
Resorts International – Atlantic City , NJ
Resorts International – Atlantic City , NJ
- Identified chemical detection problems and potential risks, coordinating appropriate corrective action.
- Checked safety practices and integrity of Life Safety.
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Repaired and calibrated systems and equipment post-installation.
- Applied systems analysis techniques to assess and resolve complex Vertex 72 issues for clients and end users.
- Installed and repaired Vertex 72, System 16, and chemical detection equipment on clients' premises.
- Facilitated communication between office personnel, subcontractors and customers.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Scheduled service calls according to customer location and urgency of need.
- Investigated and troubleshot over 50 product service issues weekly.
PC Support Specialist, 03/2009 to 08/2011
Panasonic Corporation Of North America – Seattle , WA
Panasonic Corporation Of North America – Seattle , WA
- Provided on-site and remote technical support to users.
- Maintained, analyzed, troubleshot and repaired computer systems, hardware and computer peripherals.
- Used advanced technical knowledge and troubleshooting skills to diagnose problems with desktops, mobile devices, applications and peripheral equipment.
- Installed new hardware and software, patched systems and configured settings.
- Troubleshot various technical issues dealing with printers, network and phone systems.
- Analyzed Windows and Apple issues to identify troubleshooting methods needed for quick remediation.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Configured hardware, devices and software to set up work stations for employees.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Supported and maintained user account information, including rights, security and systems groups.
HOA President, 01/2009 to 02/2011
Burroughs Street Condominium – City , STATE
Burroughs Street Condominium – City , STATE
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing HOA with strong and sustainable organizational leadership.
- Oversaw daily administrative operations, including HOA, and Escrow.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Enforced compliance with community regulations and guidelines.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Administered property-related budgets, reviewed invoices and tracked costs.
- Collected and maintained careful records of HOA payments and payment dates.
- Analyzed and evaluated monthly and quarterly financials.
- Coordinated appointments to show marketed properties.
- Managed CC &R's property documents for permanent records and regulatory requirements.
- Communicated effectively with owners, residents and on-site associates.
- Managed board meetings.
- Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
- Oversaw and enhanced work of board members to promote optimal efficiency and obtain necessary results.
- Discussed concerns with board members, committee members and developed strategic resolutions.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Laptop Repair Technician, 06/2006 to 02/2009
Advanced Laptoptek – City , STATE
Advanced Laptoptek – City , STATE
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Serviced laptop computer equipment for expedient repair and minimal downtime.
- Explained diagnostic findings to customers and outlined repair or service options.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Master of Science: Chemical Engineering, 03/2004
Illinois State University - City, State
Illinois State University - City, State
- Graduated magna cum laude
- Minored in Computer Science
Accomplishments
- Collaborated with team of Law makers in the development of E.A.M.S. Electronic Adjudication Management System for State of California.
- Discovered and created an emergency evacuation chemical leak which led to saving hundreds of lives at Intel FAB 11 X Albuquerque, New Mexico.
- Supervised team of Engineers for the whole western hemisphere of Honeywell Analytics.
- Used Microsoft Windows to develop Virtual environments.
Certifications
- Hazmat Training - Life Safety- 2002
- Certified Professional, Microsoft - 2006
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Resume Overview
School Attended
- Illinois State University
Job Titles Held:
- Field Service Chemical Engineer
- PC Support Specialist
- HOA President
- Laptop Repair Technician
Degrees
- Master of Science : Chemical Engineering , 03/2004
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