LiveCareer-Resume

Field Sales Representative resume example with 10+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I have worked in the Customer Service and Merchandising field for over 10 years. I have a very close eye for detail and learn very quickly. I am often told that the skill that makes me stand out from the rest is my ability to communicate. I am able to communicate very well with customers, fellow employees and supervisors. I have a very strong work ethic and am not afraid of new challenges or hard work I am a enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. I am Excited to begin new challenge with successful team.

Skills
  • Excellent customer service skills
  • Advanced clerical knowledge
  • Articulate and well spoken
  • Flexible
  • Act as the liaison between customers and Management
  • Accurate and detailed
  • Product displays
  • Addressing customer issues
  • Works well under pressure and solving customer problems
  • Certified 10 key Assist customers in creating an organized
  • Social media knowledge
  • Inventory
  • Payroll
  • Sales
  • Inventory replenishment
  • Loss prevention
  • Store planning and display design
  • Merchandise stocking
  • Team building
  • MS Office
  • Administrative support
  • Equipment Operation
  • Self Starter, Self motivated
  • Hardworking
  • Respectful
  • Dependable
Experience
to Field Sales Representative Slomin's, Inc. | Exton, PA,
  • Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
  • Cultivated trusting and loyal professional relationships with customers and thoroughly addressed customer concerns to reach mutually profitable solutions.
  • Reported on competitor performance detailing price changes, sales events, new products and merchandising materials.
  • Gave eye-catching presentations to customers in order to provide information regarding company's products and services.
  • Tracked market conditions, trends and competitive product activities, launched strategic corporate brand marketing initiatives and drove promotional initiatives that boosted sales.
  • Converted prospects by maintaining and managing sample inventory to aid sales pitch.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Reset store displays for special events and seasonal merchandise changes.
  • Listened to customer needs to identify and recommend best products and services.
  • Scheduled and attended 3 appointments per week.
  • Adjusted shelves, bins, racks and temporary displays to match provided plans.
  • Applied skills to complete new store builds, full store resets and specific department updates.
  • Reshelved product with speed and efficiency to minimize disturbance to store operations.
  • Built and installed fixtures to match schematic designs.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Displayed promotional material such as signs and banners.
  • Used company provided mobile technology to perform basic job functions.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Communicated and coordinated execution of planograms with store management.
  • Verified correct display signage for products and sales promotions to keep patrons aware.
  • Created visual displays to showcase products in interactive and engaging way.
  • Displayed appropriate signage for products and sales promotions to inform customers of best deals.
  • Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
  • Upheld stock levels and pricing for multiple product lines.
  • Used creative merchandising technique to highlight managed brands and draw comparisons to competitor products.
10/2019 to Current Retail Reset Merchandiser - Team Lead Scotts Miracle-Gro Company | Stony Brook, NY,
  • As the lead merchandiser
  • I lead associates in the merchandising process, ensuring compliance to standards and goals and keeping the team on task. I am the primarily responsible person for ensuring plans and changes to schedules are adhered to while exceeding client expectations and business needs. I also manage the day-to-day tasks of my associates for the duration of each assignment reporting daily time and attendance for my whole team, as well as daily performance for each team member.
  • I effectively communicate with my team, my supervisor and the retailer. I am responsible for executing special projects, making decisions to release, cancel or defer work based on current inventory, demand, capacity and material availability.
  • Merchandising Duties include:
  • Bent, lifted, opened, and moved products weighing up to 50lb pounds.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Assessed floor displays to determine which merchandise required restocking.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Used Scissor Jack, Pallet Jack equipment to pull items from stock and add to store shelves and bins.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Checked shelves to ascertain which merchandise required replenishment.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Prepared products for sales floor by adding tags and readying pallets or restocking
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Supervised up to 5 employees on merchandising team.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
12/2006 to 05/2015 Merchandiser Safeway, Inc. | City, STATE,
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Used creative merchandising technique to highlight managed brands and draw comparisons to competitor products.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
  • Updated store planograms in collaboration with management.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Followed prepared sketches and planograms
  • Highlighted differences between competitor brands and managed product lines through innovative merchandising campaigns.
  • Used company provided mobile technology to perform basic job functions.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Communicated and coordinated execution of planograms with store management.
  • Created visual displays to showcase products in interactive and engaging way.
Education and Training
Expected in AA | General Studies San Jose City College, , GPA:
Expected in High School Diploma | San Ramon Valley High School, , GPA:
Expected in Attended Classes in Hospitality, Customer Service and Management | , , GPA:
Activities and Honors

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Resume Overview

School Attended

  • San Jose City College
  • San Ramon Valley High School

Job Titles Held:

  • Field Sales Representative
  • Retail Reset Merchandiser - Team Lead
  • Merchandiser

Degrees

  • AA
  • High School Diploma
  • Attended Classes in Hospitality, Customer Service and Management

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