Field Operations Specialist Resume Example
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FIELD OPERATIONS SPECIALIST
Professional Summary
Dedicated Human Resources professional offering 9 plus years of success in benefits administration, employee relations and performance management. In-depth understanding of policy implementation, affirmative action guidelines and employment law compliance. Strong leader with proven problem solving and conflict resolution skills. Extensive background collaborating in organizational start-ups, expansions and restructures while playing key role in building, allocating, and motivating talented teams.
Work History
Vacasa - Field Operations SpecialistDennis , MA06/2016 - Current
- Coordinate hiring process, including but not limited to conducting pre-employment background, drug screening and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications.
Conduct new hire orientation - Interview candidates; provide management with hiring recommendations. Facilitate criminal background check process for new hires
- Process unemployment claims and acted as company representative at unemployment hearings
- Maintain applicant information in Application Tracking System "Ultimate Software", ensuring jobs are up-to-date and complete
- Assist/review with Managers on employee relations verbal/written
- Communicate, prepare for and enrolled employees in company benefit plans
- Maintain, audited personnel files, I-9's and 401K enrollment and beneficiary forms
- Effectively interface with all levels of employees organization
- Develop and build internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services
Frozen Beverage Dispensers - Human Resource AssistantSan Antonio , TX01/2015 - 06/2016
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Reviewed job applications to identify, vet and recommend optimal candidates
- Maintained and scheduled complex calendars
- Recruited and screened qualified potential employees
- Prepared monthly, weekly and daily logs using Microsoft Office Suite
- Maintained current understanding of state and federal policies
- Acted as staff member advocate, encouraging and supporting owners to identify and resolve conflicts
- Improved office efficiency by effectively managing internal communications and correspondence
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
Chesterfield County, Va - Human Resources SpecialistChesterfield , VA06/2009 - 01/2015
- Prepared all new hire documents such as benefit folders and orientation packets and ensured all pre-employment information was processed to include payroll, I-9, background checks, drug tests, employee badges, etc
- Maintained electronic personnel, medical and confidential files
- Managed random drug testing program and reports
- Ensured that managers were notified on timely basis regarding employee selection
- Assisted Operations officer with reporting worker's compensation inquiries and submitting invoices to company insurance carrier
- Administered service recognition awards and programs
- Assisted with investigations and conducted HR file audits to ensure compliance
- Partnered and communicated with managers on proper completion of forms and HRMS transactions to ensure 100% data accuracy
- Processed background check and drug screening paperwork and tracking. Notified Recruiters and managers of results in timely manner
- Assisted Managers with preparation and sending of offer letters and required paperwork kits
- Ensured accuracy and completeness of all new-hire files including I-9 Employment Verification forms to complete employee files
- Responded to employee status inquiries in timely manner and followed-up when answers are not immediately available
Cushman & Wakefield - Administrative Assistant Pleasanton , CA02/2007 - 06/2009
- Participated in all project meetings, transcribed meeting minutes and tracked project statuses
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Drafted professional business memos, letters and marketing copy to support business objectives and growth
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Created detailed expense reports and requests for capital expenditures
- Executed record filing system to improve document organization and management
- Coached new employees on administrative procedures, company policies and performance standards
Skills
- Procedures implementation
- Termination procedures
- Contract negotiation
- HR management
- Employee programs
- File and records management
- New employee orientations
- Benefits and compensation
- In-depth knowledge of HR Compliance
- Talent management
- MS Office proficient
- Human Resources Certification
- Performance management
- Off-boarding
- Alternative Dispute Resolution (ADR)
Education
06/2007Miami Coral Park Senior High SchoolCity, StateHigh School Diploma
05/2010Florida National CollegeCityMedical Assistant Technitian
06/2015Miami Dade CollegeCity, StateAssociate of Applied Science: Business Administration And Management
2014Miami Dade CollegeCity, StateHuman Resource Specialist
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Resume Overview
School Attended
- Miami Coral Park Senior High School
- Florida National College
- Miami Dade College
Job Titles Held:
- Field Operations Specialist
- Human Resource Assistant
- Human Resources Specialist
- Administrative Assistant
Degrees
- High School Diploma
Medical Assistant Technitian
Associate of Applied Science : Business Administration And Management
Human Resource Specialist
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