Field Operations Specialist Resume Example Company Name

FIELD OPERATIONS SPECIALIST

Professional Summary

Dedicated Human Resources professional offering 9 plus years of success in benefits administration, employee relations and performance management. In-depth understanding of policy implementation, affirmative action guidelines and employment law compliance. Strong leader with proven problem solving and conflict resolution skills. Extensive background collaborating in organizational start-ups, expansions and restructures while playing key role in building, allocating, and motivating talented teams.

Work History

Company Name - Field Operations SpecialistCity, State06/2016 - Current

Coordinate hiring process, including but not limited to conducting pre-employment background, drug screening and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications.
Conduct new hire orientation
Interview candidates; provide management with hiring recommendations. Facilitate criminal background check process for new hires
Process unemployment claims and acted as company representative at unemployment hearings
Maintain applicant information in Application Tracking System "Ultimate Software", ensuring jobs are up-to-date and complete
Assist/review with Managers on employee relations verbal/written
Communicate, prepare for and enrolled employees in company benefit plans
Maintain, audited personnel files, I-9's and 401K enrollment and beneficiary forms
Effectively interface with all levels of employees organization
Develop and build internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services

Company Name - Human Resource AssistantCity, State01/2015 - 06/2016

Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Reviewed job applications to identify, vet and recommend optimal candidates
Maintained and scheduled complex calendars
Recruited and screened qualified potential employees
Prepared monthly, weekly and daily logs using Microsoft Office Suite
Maintained current understanding of state and federal policies
Acted as staff member advocate, encouraging and supporting owners to identify and resolve conflicts
Improved office efficiency by effectively managing internal communications and correspondence
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency

Company Name - Human Resources SpecialistCity, State06/2009 - 01/2015

Prepared all new hire documents such as benefit folders and orientation packets and ensured all pre-employment information was processed to include payroll, I-9, background checks, drug tests, employee badges, etc
Maintained electronic personnel, medical and confidential files
Managed random drug testing program and reports
Ensured that managers were notified on timely basis regarding employee selection
Assisted Operations officer with reporting worker's compensation inquiries and submitting invoices to company insurance carrier
Administered service recognition awards and programs
Assisted with investigations and conducted HR file audits to ensure compliance
Partnered and communicated with managers on proper completion of forms and HRMS transactions to ensure 100% data accuracy
Processed background check and drug screening paperwork and tracking. Notified Recruiters and managers of results in timely manner
Assisted Managers with preparation and sending of offer letters and required paperwork kits
Ensured accuracy and completeness of all new-hire files including I-9 Employment Verification forms to complete employee files
Responded to employee status inquiries in timely manner and followed-up when answers are not immediately available

Company Name - Administrative Assistant City, State02/2007 - 06/2009

Participated in all project meetings, transcribed meeting minutes and tracked project statuses
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Drafted professional business memos, letters and marketing copy to support business objectives and growth
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Created detailed expense reports and requests for capital expenditures
Executed record filing system to improve document organization and management
Coached new employees on administrative procedures, company policies and performance standards

Skills

Procedures implementation
Termination procedures
Contract negotiation
HR management
Employee programs
File and records management
New employee orientations
Benefits and compensation

In-depth knowledge of HR Compliance
Talent management
MS Office proficient
Human Resources Certification
Performance management
Off-boarding
Alternative Dispute Resolution (ADR)

Education

06/2007Miami Coral Park Senior High SchoolCity, StateHigh School Diploma

05/2010Florida National CollegeCityMedical Assistant Technitian

06/2015Miami Dade CollegeCity, StateAssociate of Applied Science: Business Administration And Management

2014Miami Dade CollegeCity, StateHuman Resource Specialist

Resume Overview

School Attended

Miami Coral Park Senior High School
Florida National College
Miami Dade College

Job Titles Held:

Field Operations Specialist
Human Resource Assistant
Human Resources Specialist
Administrative Assistant

Degrees

High School Diploma
Medical Assistant Technitian
Associate of Applied Science : Business Administration And Management
Human Resource Specialist

Field Operations Specialist Resume Example

Resume Score: 80%

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