field operations manager resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Multi-talented Field Operations Manager proficient in leading teams, developing training and maximizing quality assurance. Demonstrated success in evaluating operations, determining problems and creating plans to improve operations. Offering 10 years of progressive experience.

  • Program management
  • Workflow planning
  • Employee training
  • Schedule oversight
  • Purchasing and planning
  • Policy/program development
  • Performance improvements
  • Cross-functional team management
  • Recruiting and hiring
  • Supervision and training
  • Schedule management
  • Proficient in Office, ie. Word, Excel, etc.
  • Troubleshooting
03/2013 to Current
Field Operations Manager Microsoft Corporation Roswell, GA,
  • Created and implemented quality assurance program covering Food Safety, WPS, and day-to-day operations.
  • Maintained 100% operating efficiency at all worksites.
  • Collaborated with managers to assess needs and develop program plans.
  • Conducted daily inspections, recorded discrepancies, documented mechanical issues and provided equipment repairs.
  • Supported community outreach initiatives by partnering with local organizations.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Supervised performance of 20 workers with goals of improving productivity, efficiency and cost savings.
  • Provided leadership to 20 employees through coaching, feedback and performance management.
  • Formed and sustained strategic relationships with clients.
  • Managed scheduling for 20 employees to optimize productivity.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Elevated resource allocation, accurately controlling expenses.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Reduced process lags by effectively managing 20 employees for productivity, efficiency and improvement.
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored inventory levels on a daily basis and placed new orders for merchandise to keep supply well-stocked.
  • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits.
  • Capitalized on existing talent while facilitating recruitment and development of new talent.
  • Handled the growing operations, which included: Planting, irrigation, fertilizer scheduling, spray scheduling, harvesting, packing, and distribution.
  • Implemented I.P.M (Integrated Pest Management) for our spray program and scheduling.
  • Proficient at operating farm equipment, ie. tractors, mowers, forklifts, etc.
03/2013 to Current
General Manager Fray Fitness Memphis, TN,
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Designed sales and service strategies to improve revenue and retention.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Tracked weekly sales to generate reports for business development planning.
02/2009 to 02/2017
Aircraft Maintenance Technician/Helicopter Crew Chief U.S. Army City, STATE,
  • Removed aircraft parts such as engines, pumps and landing gear.
  • Completed scheduled and unscheduled safety and performance assessments.
  • Performed troubleshooting procedures to find root causes of faults.
  • Performed maintenance services such as lubricating components.
  • Executed corrosion control and inspection duties with minimal supervision.
  • Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
  • Oversaw inventory usage and executed replenishment duties when needed.
  • Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
  • Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times.
  • Contributed to development, planning and completion of project initiatives.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Accounted for inventory and control of weapons and prepared aircraft for phase inspections and unscheduled maintenance.
  • Promoted safety procedures and precautionary measures with team working in harsh temperatures, rugged conditions and operating field equipment.
  • Kept electronic and physical records secure, accurate and current.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education and Training
Expected in 07/2009 to to
: Aviation Mechanics
U.S. Army - Newport News, VA,
Expected in to to
University Of Colorado At Boulder - Boulder, CO
Expected in 06/2001 to to
High School Diploma:
Kamehameha Schools - Honolulu, HI,
  • Licensed Private Applicator of Restricted Pesticides, Twin Bridge Farms - 2019
  • Licensed Commerical Applicator of Restricted Pesticides - 1A, Twin Bridge Farms - XXX0
  • WPS Handler/Worker Training - XXX0
  • Good Agriculture Practice/Food Safety Training - 2019

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Resume Overview

School Attended

  • U.S. Army
  • University Of Colorado At Boulder
  • Kamehameha Schools

Job Titles Held:

  • Field Operations Manager
  • General Manager
  • Aircraft Maintenance Technician/Helicopter Crew Chief


  • Some College (No Degree)
  • High School Diploma

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