field operations manager resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Skilled Field Supervisor bringing 10 years of progressive rentals experience. Adept at building strong customer relationships while managing tight deadlines and diverse conditions. Quality-minded Field Supervisor highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements. Able to set up operations, manage sites and maximize team performance. Skills Technical knowledge Operational planning expertise Site management Schedule coordination Regulatory compliance Policy implementation Proposal development Staff training Client relations skills Research management Sandbagging Contract development and management Project estimating Lifting up to 100 lbs. Strong communication skills Strong interpersonal skills Structural and architectural pre-cast concrete good verbal/written communication skills Knowledge of industrial control software Blueprint interpretation Quality control Familiarity with CAD software Strong work ethic Establishing goals and setting priorities Detail-oriented Team player Dependable independent worker Employee productivity reports English/Spanish fluency Power tools Safety understanding Project organization Leadership/manage Excellent plan comprehension Direct labor crew training High school diploma Solid independent worker Quality management systems Deadline driven Computer literate Excellent driving record Hiring and staffing Project management Friendly and hardworking Proficiency with mechanical and electric tools Job status reports Design coordination Strategic project planning Consistent work history Labor relations Customer service skills Manual labor skills Managing large crews Good at following instructions Experience in printing operations environment Production line/assembly line forklift experience Exceptional problem solver Carpentry expertise Construction means and methods

  • Collaborated with team of 56 in the development of Superbowl, Fiestabowl, Nascar and many other large and small events
  • Supervised team of 56 staff members.
  • Documented and resolved target which led to great results .
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Corrective Actions
  • Daily Progress Reports
  • Schematic Diagrams
  • Workflow Schedules
  • Special Assignments
  • Inventory Accuracy
  • Production Targets
  • Program Optimization
  • Hiring and Onboarding
  • Focus and Follow-Through
  • Policy Development and Enforcement
  • Originality and Creativity
  • Employee Performance Reviews
Work History
11/2022 to Current Field Operations Manager Kitchen Magic | Wareham, MA,
  • Performed daily inspections, charted readings, documented equipment downtime and oversaw maintenance for equipment.
  • Reduced duplicate work and budget issues by organizing processes for division between technology and purchasing.
  • Implemented and maintained high standards of quality in all areas.
  • Monitored team performance to assess training requirements and areas in need of improvement.
  • Oversaw work of 56 personnel, with 56 direct reports.
01/1999 to Current Field Supervisor Hearst Communications | Santa Monica, CA,
  • Developed successful resolutions for issues that arose during field operations, Completed projects milestones on time by keeping team members on task and operating with efficiency
  • Monitored timelines, set up order of operations and managed field schedules
  • Resolved customer issues and built strong, productive relationships with project stakeholders Implemented proactive adjustments to work by evaluating current performance and progress with critical eye
  • Helped engineering team members complete designs and updated production facilities to meet changing demands
  • Reviewed work of team members, assessed quality of research and recommended improvements
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques
  • Transported materials, tools and machines to installation sites Counted and verified orders picked to ensure accuracy
  • Exceeded customer product expectations by maintaining equipment to product quality products
  • Planned work and determined appropriate tools and equipment
  • Directed team of 38 skilled workers to ensure quality, compliance and safety Responsible for promoting safe and clean working environment
  • Established work priorities to meet contractual obligations for schedule and installations Cleaned all construction areas to avoid hazards
01/2007 to 01/2017 Event Manager Georgia World Congress Center | Atlanta, GA,
  • Organized venues, budgets, guest lists, catering and event timelines Maintained close communication with clients to mitigate service issues Coordinated all details and activities for multiple's clients and different events Selected event materials which aligned with clients' requests and vision
  • Results were improving more qualify TMs better turning rate , bigger production and more production better customer service
  • Oversaw preparation and management of event budgets to deliver at or below projected costs
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures
  • Generated ideas to enhance and expand current event offerings
  • Developed and implemented successful marketing plans to generate event revenue
  • Produced detailed proposals for events to document timelines, suppliers and budgets
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement
  • Planned and organized activities, details and logistics for Nascar ,Fiestabowl, Superbowl and many other events events
  • Managed administrative logistics of events planning, event booking and event promotions
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions
  • Coordinated with sales and marketing teams to publicize and promote events
  • Liaised with clients to determine exact event requirements
  • Utilized job-related software to create standard guidelines, calendars and budgets for each event
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food
Expected in 01/1990 to to High School Diploma | Downey High School, Downey, CA GPA:

Accomplishments Supervision Trained contract workers to perform general warehouse duties to company standards Product Inspection Inspected products to ensure highest quality Documentation Reported and documented unsafe conditions, equipment and/or injury Protective Services Applied safety procedures and policies as outlined in Department Safety Manual Documentation Wrote and edited documents to keep staff informed on policies and procedures Competitive Analysis Performed competitive analysis to make recommendations for future company growth

Native or Bilingual

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Resume Overview

School Attended

  • Downey High School

Job Titles Held:

  • Field Operations Manager
  • Field Supervisor
  • Event Manager


  • High School Diploma

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