Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities.
Project development and life cycle
Accounts payable and receivable
Customer relations specialist
Budgeting and forecasting
Quality assurance and control
Residential construction and inspection
Field Operations ManagerSolid Rock Construction － Ham Lake, MN
Direct the work of employees and subcontractors.
Establish and maintain vendor partnerships.
Create operational objectives and delegate assignments to onsite crew.
Obtain building and specialty permits from local jurisdictional agencies.
Perform regular job site observations to provide direction for personnel.
Determine the project schedule, including the sequence of construction activities.
Write bids and go over approved estimates to order materials.
Conduct routine quality audits to ensure that work was progressing per the specifications and initiate corrective actions.
Train crew members.
05/2012 to 04/2013
Senior Operations ManagerM&C Property Preservation LLC － Red Wing, MN
Managed rotating inventory of 1600-1800 residential properties.
Networked with agents and brokers to develop beneficial work relationships.
Responsible for HR duties including hiring, training, labor issues and termination.
Performed daily scheduling and billing.
Implemented quality control program to capture lost revenue and ensure standards.
Wrote estimates and work scopes for remodeling and restoration projects.
Developed investor business plan.
Introduced new clients to diversify business portfolio.
02/2005 to 02/2012
Regional Operations ManagerDuAll Services, Inc. － Columbia Heights, MN
Managed daily communications, both internal and external.
Streamlined emergency response program.
Inspected and managed southwest MN Region of properties.
Developed estimates and work scopes for restoration projects.
Ordered and purchased materials for projects.
Networked office PC equipment for increased data sharing and work flow efficiency.
Established internal barcode inventory system.
02/1999 to 02/2005
Pro-Sales Department HeadHome Depot － Fridley, MN
Managed contractor sales team.
Promoted and managed commercial credit.
Ensured monthly training goals were completed by team members.
Certified forklift operator/store trainer.
Designed decks, garages, and sheds utilizing HD CAD programs.
Bachelor of Arts: Strategic Communication and Public RelationsUniversity of Minnesota － Minneapolis, MN
Bachelor of Arts: Spanish StudiesUniversity of Minnesota － Minneapolis, MNStudy Abroad - Toledo, Spain
Certificate : Building Inspection TechnologyNorth Hennepin Community College － Brooklyn Park, MNIn progress