Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am a team player with experience in security, equipped with excellent communication skills. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Skills
  • Analytical
  • 45 WPM typing speed
  • Efficient in Microsoft Office
  • High volume inbound/outbound calling
  • Data entry
  • Process optimization
  • Conflict mediation
  • Decision-making
  • Customer service
  • System implementation
  • Quality inspection
  • Effective team player
  • Loss prevention
  • Excellent multi-tasker
  • Flexible schedule
  • Trustworthy
  • Adaptive team player
  • Superior communication skills
  • Dependable and reliable
  • Staff training and development
  • Supervision
  • Friendly, positive attitude
Experience
Customer Service Representative/Loss Prevention Associate, 11/2020 - Current
Von Maur Forsyth, IL,
  • Partnered with store managers on basis to conduct loss investigations.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
  • Delivered products to customer locations on time.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Loss Prevention Associate, 06/2017 - 12/2019
Gaslish City, STATE,
  • Identified potential shoplifters and alerted management.
  • Maintained store compliance with physical security schematics to protect assets.
  • Noted unusual behavior in logs and contacted owners immediately regarding health-related issues.
  • Partnered with store managers on basis to conduct loss investigations.
Sales Lead/Loss Prevention Associate, 05/2014 - 06/2017
Pick N Pull Auto Dismantlers City, STATE,
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Initiated new training procedures for internal staff.
Education and Training
: Criminal Justice , Expected in
-
San Joaquin Delta College - Stockton, CA
GPA:

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Resume Overview

School Attended

  • San Joaquin Delta College

Job Titles Held:

  • Customer Service Representative/Loss Prevention Associate
  • Loss Prevention Associate
  • Sales Lead/Loss Prevention Associate

Degrees

  • Some College (No Degree)

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