Field Operations Resume Example Company Name

FIELD OPERATIONS

Summary

I am a team player with experience in security, equipped with excellent communication skills. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Skills

Analytical
45 WPM typing speed
Efficient in Microsoft Office
High volume inbound/outbound calling
Data entry
Process optimization
Conflict mediation
Decision-making
Customer service
System implementation
Quality inspection

Effective team player
Loss prevention
Excellent multi-tasker
Flexible schedule
Trustworthy
Adaptive team player
Superior communication skills
Dependable and reliable
Staff training and development
Supervision
Friendly, positive attitude

Experience

Customer Service Representative/Loss Prevention Associate11/2020 to CurrentCompany NameCity, State

Partnered with store managers on basis to conduct loss investigations.
Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
Delivered products to customer locations on time.
Demonstrated leadership by making improvements to work processes and helping to train others.

Loss Prevention Associate06/2017 to 12/2019Company NameCity, State

Identified potential shoplifters and alerted management.
Maintained store compliance with physical security schematics to protect assets.
Noted unusual behavior in logs and contacted owners immediately regarding health-related issues.
Partnered with store managers on basis to conduct loss investigations.

Sales Lead/Loss Prevention Associate05/2014 to 06/2017Company NameCity, State

Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Monitored and supervised customer's activities in store to detect signs of attempted theft.
Initiated new training procedures for internal staff.

Education and Training

Some College (No Degree): Criminal Justice San Joaquin Delta CollegeCity, State

Resume Overview

School Attended

San Joaquin Delta College

Job Titles Held:

Customer Service Representative/Loss Prevention Associate
Loss Prevention Associate
Sales Lead/Loss Prevention Associate

Degrees

Some College (No Degree) : Criminal Justice

Field Operations Resume Example

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