- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
I am a team player with experience in security, equipped with excellent communication skills. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
- Analytical
- 45 WPM typing speed
- Efficient in Microsoft Office
- High volume inbound/outbound calling
- Data entry
- Process optimization
- Conflict mediation
- Decision-making
- Customer service
- System implementation
- Quality inspection
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- Effective team player
- Loss prevention
- Excellent multi-tasker
- Flexible schedule
- Trustworthy
- Adaptive team player
- Superior communication skills
- Dependable and reliable
- Staff training and development
- Supervision
- Friendly, positive attitude
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Customer Service Representative/Loss Prevention Associate, 11/2020 - Current
Von Maur – Forsyth, IL,
- Partnered with store managers on basis to conduct loss investigations.
- Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
- Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
- Delivered products to customer locations on time.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Loss Prevention Associate, 06/2017 - 12/2019
Gaslish – City, STATE,
- Identified potential shoplifters and alerted management.
- Maintained store compliance with physical security schematics to protect assets.
- Noted unusual behavior in logs and contacted owners immediately regarding health-related issues.
- Partnered with store managers on basis to conduct loss investigations.
Sales Lead/Loss Prevention Associate, 05/2014 - 06/2017
Pick N Pull Auto Dismantlers – City, STATE,
- Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Initiated new training procedures for internal staff.
: Criminal Justice , Expected in
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San Joaquin Delta College - Stockton, CA
GPA:
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