field marketing specialist resume example with 5 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Multifaceted Hospitality Specialist with strong sales & marketing background and expertise in multiple industries enthusiastic about applying diverse skills to all areas of communication, active listening, and analytical problem-solving. Adaptable team player knowledgeable about customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

  • Campaign Management
  • Sales Expertise
  • Client Communication
  • Brand Development
  • Promotions Planning Skills
Work History
Field Marketing Specialist, 11/2022 to Current
Rockwell Automation, Inc.Louisville, KY, Chandler, AZ
  • Developed aggressive marketing objectives for sales, ROI and brand loyalty.
  • Hosted webinars and training videos to communicate nationwide promotions to franchisees.
  • Generated leads and created brand awareness in new markets for Tourism & Hospitality Industry
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • .
  • Executed brand activations to standards and with professionalism.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Generated leads and created brand awareness in new markets for Hospitality and Tourism Industry
  • Developed brand message and shared with target market to draw in clientele.
  • Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
Guest Experience Host, 02/2022 to 11/2022
Merlin EntertainmentSan Antonio, TX, New York, NY
  • Consistently offered personalized recommendations for guest activities based on detailed conversations with clients upon arrival.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Entertained tour guests with various props and signs for maximum
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked with customers to understand needs and provide excellent service
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
  • Facilitated efficient exits from Cruise Ship by detailing proper procedures and reminding guests to collect belongings before disembarking
Event Bartender/Server Shift Leader, 02/2018 to 11/2022
The Good Kind GroupCity, STATE, New York, NY
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Displayed enthusiasm and promoted excellent service to guests, successfully increasing referrals and customer loyalty
  • Recommended appropriate wines for individual tastes and food selections.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Certificate : Method Acting & Meissner Technique , Expected in 06/1997 to Lee Strasberg Theatre And Film Institute - New York,
Certificate : Tour Director, Expected in 12/2021 to Get Paid To Travel - Caliente, CA,
  • Professional Development: Conventions-Meetings-Incentive Market
  • Professional Development: Destination Management: Company-DMC
  • Professional Development: Tour Guide
Certificate : Communication Skills, Conversation Skills, Social , Expected in 01/2021 to Skillshare - New York, NY,
  • Professional-Personal-Development-Courses:
  • How to Influence People - 7 Easy Steps to Master Influencing, Persuasion Psychology & Manipulation!
  • Persuasion Mastery
  • Body Language Mastercourse
  • Creative Leadership Toolkit: Curiosity, History, and Discovery
  • Emotional Intelligence 101: Become the Master of Your Life

  • Food Handler, ServSafe - 6/2022
  • On-Premise Alcohol Server/Seller, Learn2Serv - 6/2022
  • Off-Premise Alcohol Server/Seller, Learn2Serv - 7/2022

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Resume Overview

School Attended

  • Lee Strasberg Theatre And Film Institute
  • Get Paid To Travel
  • Skillshare

Job Titles Held:

  • Field Marketing Specialist
  • Guest Experience Host
  • Event Bartender/Server Shift Leader


  • Certificate
  • Certificate
  • Certificate

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