LiveCareer-Resume

field consultant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
  • Dedicated Consultant bringing dynamic skills in client oversight, issue resolution and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within retail industry.
  • Personable and results-oriented professional accomplished in obtaining buy-in for projects and new implementations with polished communication skills. Talented at analyzing account data and resolving customer issues and escalations while maintaining positive, professional attitude.
  • Hardworking and reliable retail professional with strong ability in operational management and highly recognized people skills. Offering strong work ethics, result driven and team player. Highly organized, proactive and punctual with team-oriented mentality.
  • Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Skills
  • Reports and documentation
  • Project Implementation
  • Project management
  • Continuous Improvement
  • Staff management
  • Employee management
  • Customer relationship management
Experience
Field Consultant, 03/2018 to Current
Ccc Information Services Inc.Fort Myers, FL,
  • Coordinated with appropriate departmental staff members to assign proper procedures for project implementation and strategic aim.
  • Handled any problems or issues during project implementation.
  • Oversaw project schedules and evaluated progress toward important milestones at every phase of project.
  • Furnished custom-tailored advisory services to boost performance, hiring practices and management systems.
  • Implemented sales liquidation plan to help companies liquidate all merchandise and assets.
  • Responsible for closing stores in set amount of time and hit sales goals and turning building back over to landlords in agreed conditions.
  • Travel to different states to execute pricing and sales strategies for the closing business.
Store Manager, 01/2002 to 01/2021
Lands' EndGarden City, NY,
  • Responsibilities included successful execution of running big box operations and achieving sales,profit and budget
  • Enforcing that all operating, rules,laws and regulations set forth by the company .state and federal laws were executed for compliance.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Reduced labor costs by assessing and improving staff training, developing engagement programs and improving processes.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Food Store Manager, 07/1989 to 01/2002
Food LionCity, STATE,
  • Managed schedules, customer service and project planning.
  • Obtained highest rating from county health department year over year.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Reduced labor costs by assessing and improving staff training, developing engagement programs and improving processes.
  • Involved the store in the community for achieving a neighborhood relations with the community.
Education and Training
High School Diploma: , Expected in 06/1983
South View Senior High - Elk Road, Hope Mills, NC,
GPA:
Accomplishments
  • Was given the autonomy to modularized 40 percent of the Store for the vacation community it opened in. Negotiated with vendors to bring in in beach related items and execute a floor plan that achieved a 56 percent profit and 110 percent of total store sales plan.
  • Promoted from produce clerk to assistant manager, in less than 6-months
  • Led team to achieve 100 percent of sales goals and profit five years in a row., earning recognition from upper management and financial reward.
  • Consistently maintained high customer satisfaction ratings. Number one 8 out of 10 months.
  • Promoted to Store Manager due to sales increase in food and Gm merchandise operations for 2 years in a row and achieving successful inventory both years.
  • Recognized as Employee of the month for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.
  • Improved delivery of high demand vacation seasonal product by meeting with and individual vendors, realizing overall increase in customer satisfaction and cost efficiency.
  • Awarded the Dale Carnegie Award for public speaking in 2006.

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Resume Overview

School Attended

  • South View Senior High

Job Titles Held:

  • Field Consultant
  • Store Manager
  • Food Store Manager

Degrees

  • High School Diploma

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