Field Agent resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
To work for a company that has advancement opportunities, further my educational growth, provide long term employment and assist in the potential growth and business success. 
  • Talent development
  • Public relations
  • Team Building
  • Excellent communication skills
  • Listening skills
  • Energetic self-starter
  • Reliable and punctual
  • Customer- and service-oriented
  • POS systems
  • Cash handling accuracy
  • Inventory control procedures
  • Loss prevention comprehension
  • MS Office
  • Results-oriented
  • Waste Reduction Techniques
  • Project Management
    • Worked directly with department managers to create and execute seasonal transition plans.
  • Supervision
    • Supervised teams of multiple staff members and management.
  • Protective Services
    • Applied safety procedures and policies as outlined in Department Safety Manual.
Field Agent, 02/2017 to Current
Raising Cane'sBixby, OK,
  • Meet with union members and families, assist with benefit selections, train other field agents
  • State licenses in AZ, NM, TX
Closing Shift Manager, 10/2016 to 01/2017
Sonic Drive-InWilson, NC,
  • maintain daily closing records, data input, supervise personnel, scheduling, environmental compliance, ordering, stocking, food safety compliance, balance cash funds
Co-Manager, 04/2001 to 04/2016
Walmart Stores, IncCity, STATE, US
  • Salary: 60,000 USD Per Year + Bonus.
  • Hours per week: 52-65 Avg Supervise anywhere from 150 to 400 people, strong and uncompromising customer focus, create a strong team based environment, flexibility in schedule based on business needs, communicate expectations clearly and efficiently to eliminate confusion, maintain a fair and consistent approach, staffing, monitor expenses, develop and implement action plans, follow Playbooks, follow up on all assignments, recruiting, maintain inventory levels, research P&L, teach and train, accountability, follow company policy and procedure, scheduling including management, yearly evaluations, assist with cost management, sales vs. payroll ratios, research and review any accounting issues, and monitor security.
  • Monitor receiving and distribution, order appropriate merchandise, rotation of stock, and merchandising.
  • Maintain positive rapport with community through active community involvement.
Associate of Arts: Retail Management, Expected in 2013
American Public University - Charles Town, WV
GPA: GPA: 3.72
Retail Management, International Relations, Microeconomics, Retail Organization Fundamentals, Customer Relations, Retail Inventory Management, Finance Fundamentals, Principles of Supervision, Human Resources Management, Management Communications, Retail Operations, Retail Merchandising Operations.
Bachelor of Science: Environmental Science, Expected in 2016
American Public University - Charles Town, WV
GPA: GPA: 3.55
Environmental Science, Environmental Economics, Water Science, Soil Science, Environmental Policy, Regulation & Law, Environmental and Ecosystems Management, Environmental Ethics, Biology with Lab, Chemistry with Lab, Physical Geology with Lab, Chemistry of Hazardous Materials, Energy & Resource Sustainability, Environmental Management Systems, Pollution & Pollution Management, Microeconomics, Geography
Training: Assistant Manager Program, Field Project Supervisor Matrix, Shift Manager Program, Policies and Procedures, Principles of OZ, Associate Engagement, Women in Leadership Conferences, Hazmat Claims and Shipping 
Certificates: Power Lifting Equipment, Food Prep and Handling, Ethics and Compliance, Hazardous Material Handling 
Professional Affiliations
Order of the Eastern Star 
Gem & Mineral Society
National Society of Collegiate Scholars 
Spanish - Intermediate
Inventory Management: maintain inventory, full shelves, maximum sales and minimal storage
Merchandising: Seasonal correctness, appealing displays, WOW features
Payroll: monitor payroll and adjust as necessary to ensure profit
Policies: understand and enforce policies according to company guidelines
Staffing: Ensure proper staffing to meet the needs of the business

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Resume Overview

School Attended

  • American Public University
  • American Public University

Job Titles Held:

  • Field Agent
  • Closing Shift Manager
  • Co-Manager


  • Associate of Arts
  • Bachelor of Science

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