Field Agent resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
To work for a company that has advancement opportunities, further my
educational growth, provide long term employment and assist in the potential growth and business success.
Highlights
Talent development
Public relations
Team Building
Excellent communication skills
Listening skills
Energetic self-starter
Reliable and punctual
Customer- and service-oriented
POS systems
Cash handling accuracy
Inventory control procedures
Loss prevention comprehension
MS Office
Results-oriented
Waste Reduction Techniques
Accomplishments
Project Management
Worked directly with department managers to create and execute seasonal transition plans.
Supervision
Supervised teams of multiple staff members and management.
Protective Services
Applied safety procedures and policies as outlined in Department Safety Manual.
Experience
Field Agent, 02/2017 to Current Raising Cane's – Bixby, OK,
Meet with union members and families, assist with benefit selections, train other field agents
State licenses in AZ, NM, TX
Closing Shift Manager, 10/2016 to 01/2017 Sonic Drive-In – Wilson, NC,
Co-Manager, 04/2001 to 04/2016 Walmart Stores, Inc – City, STATE, US
Salary: 60,000 USD Per Year + Bonus.
Hours per week: 52-65 Avg Supervise anywhere from 150 to 400 people, strong and uncompromising customer focus, create a strong team based environment, flexibility in schedule based on business needs, communicate expectations clearly and efficiently to eliminate confusion, maintain a fair and consistent approach, staffing, monitor expenses, develop and implement action plans, follow Playbooks, follow up on all assignments, recruiting, maintain inventory levels, research P&L, teach and train, accountability, follow company policy and procedure, scheduling including management, yearly evaluations, assist with cost management, sales vs. payroll ratios, research and review any accounting issues, and monitor security.
Monitor receiving and distribution, order appropriate merchandise, rotation of stock, and merchandising.
Maintain positive rapport with community through active community involvement.
Education
Associate of Arts: Retail Management, Expected in 2013 American Public University - Charles Town, WV GPA: GPA: 3.72 Retail Management, International Relations, Microeconomics, Retail Organization Fundamentals, Customer Relations, Retail Inventory Management, Finance Fundamentals, Principles of Supervision, Human Resources Management, Management Communications, Retail Operations, Retail Merchandising Operations.
Bachelor of Science: Environmental Science, Expected in 2016 American Public University - Charles Town, WV GPA: GPA: 3.55 Environmental Science, Environmental Economics, Water Science, Soil Science, Environmental Policy, Regulation & Law, Environmental and Ecosystems Management, Environmental Ethics, Biology with Lab, Chemistry with Lab, Physical Geology with Lab, Chemistry of Hazardous Materials, Energy & Resource Sustainability, Environmental Management Systems, Pollution & Pollution Management, Microeconomics, Geography
Certifications
Training: Assistant Manager Program, Field Project Supervisor Matrix, Shift Manager Program, Policies and Procedures, Principles of OZ, Associate Engagement, Women in Leadership Conferences, Hazmat Claims and Shipping
Certificates: Power Lifting Equipment, Food Prep and Handling, Ethics and Compliance, Hazardous Material Handling
Professional Affiliations
Order of the Eastern Star
Gem & Mineral Society
National Society of Collegiate Scholars
HonorSociety.org
Languages
Spanish - Intermediate
Skills
Inventory Management: maintain inventory, full shelves, maximum sales and minimal storage
Merchandising: Seasonal correctness, appealing displays, WOW features
Payroll: monitor payroll and adjust as necessary to ensure profit
Policies: understand and enforce policies according to company guidelines
Staffing: Ensure proper staffing to meet the needs of the business
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