Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Dedicated Process Technician/ Shift Supervisor with excellent technical, analytical and communication skills demonstrated by 10 years of experience.

  • Microsoft Word, Excel, PowerPoint
  • Critical thinker
  • Planning/coordinating Team leadership
  • OSHA regulations Organizational planning
  • Operations management
  • Risk management
  • Decisive leader
  • Natural leader
  • Cost reduction
  • Procedure development
  • Adaptable
  • Conflict resolution
03/2017 to Current Fiber Optic Cable Installation Crew chief Iconma, L.L.C. | Naperville, IL,
  • Reduced and controlled expenses by keeping an accurate account of materials needed for the job.
  • Served as mentor to junior team members.
  • Delegated authority to complete projects on different units.
01/2007 to 01/2017 Process Technician Department Of Homeland Security | Del Rio, TX,
  • Managed team of 3-5 professionals.
  • Implemented training and developed process operations procedures.
  • Optimized and maintained operations manual as needed to ensure proper procedures in place to prevent hazardous work conditions and reduce corrosion of operational equipment.
  • Measured and investigated various areas to monitor plant health and prevent environmentally unsafe conditions.
  • Identified key growth opportunities for the business through data gathered while monitoring the plant.
  • Performed multiple projects involving information technologies to include installing hardware, implementing software, and overall maintenance of laptops and computers.
  • Trained in a plethora of different safety and first aid practices and procedures.
  • Inspected and tested machinery to diagnose malfunctions.
  • Requisitioned and took inventory of supplies and equipment for cleaning and maintenance.
  • Troubleshoot equipment by running electrical and electronic testing devices.
  • Notified managers of major repairs or additions needed.
  • Advised management on safer ways of doing certain jobs and tasks.55 
  • Made judgment calls during off hours to keep the plant running efficiently and safely.
  • Installed electrical data and telephone lines and fixtures.
  • Maximized company revenue by spearheading certain projects like directing and producing our own contractor safety orientation video without the help of an outside contractor.
2000 to 11/2006 Air Load Planning Specialist Raytheon | City, STATE,
  • Trained in air load planning practices and procedures.
  • Planned and executed hundreds of successful deployments for the Unit Movements Branch of Fort Bliss to Iraq & Afghanistan. 
  • Alerted airport emergency services in cases of emergency.
  • Assisted with the development of hazard mitigation/control monitoring plans.
  • Checked passenger and cargo distributions and fuel amounts to ensure that weight and balance specifications were met.
  • Calculated load weights for different aircraft compartments, using charts and computers.
  • Maintained ramp and warehouse areas.
11/1995 to 11/1999 Communications Specialist U S Army | City, STATE,
  • Defused hostile situations with superior negotiation techniques.
  • Performed reconnaissance operations in Saudi Arabia to protect innocents after the liberation of Kuwait.
  • Logged and filed classified documents.
  • Trained and instructed subordinates and supported units on communication techniques.
  • Determined elevation and grid azimuths with maps and map overlays.
  • Effective decision-maker in high-pressure environments.
  • Patrolled areas and allowed restricted area access for authorized personnel.
  • Maintained complete accountability during redeployment of all sensitive items and communication equipment.
Education and Training
Expected in Process Technonlogy | El Paso Community College, El Paso, TX GPA:
Activities and Honors

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School Attended

  • El Paso Community College

Job Titles Held:

  • Fiber Optic Cable Installation Crew chief
  • Process Technician
  • Air Load Planning Specialist
  • Communications Specialist


  • Process Technonlogy

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