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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Seasoned Federal Contract-Security officer with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with unremitting integrity, strong attention to detail and excellent problem-solving abilities. Trained in firearms, non-violent weapons, defensive tactics, mental health crisis and conflict de-escalation techniques.

Skills
  • First Aid/CPR
  • Rehabilitation techniques
  • Employee hiring and training
  • Guidance and ethical handling of detainees
  • Knowledge of juvenile corrections
  • Restraining techniques
  • Crisis management
  • Trained in defensive tactics
  • Crisis Prevention Intervention (CPI)
  • Behavioral disorders familiarity
  • Non-violent intervention
  • CCTV monitoring
  • Report preparation and writing
  • Key control
Experience
03/2021 to 07/2021
Federal Protective Security Officer Public Health Seattle & King County Wa 98030, WA,
  • Armed protection of Level 4/5 Federal properties or establishments.
  • Emergency Intake Site for Health and Human Services, providing physical security and law enforcement for ongoing immigration influx.
  • Recommended policies, procedures and strategic goals to meet operational Built effective working interagency relationships, resulting in improvements in Federal surveillance and case investigations.
  • Conduct administrative inspections of individuals and conveyances by thorough vehicle inspections at checkpoints.
  • Report federal crimes and serve as physical security and law enforcement for federal jurisdictions.
  • Protect against violations of NDAs that could jeopardize organizational and operational security
11/2020 to 03/2021
Juvenile Detention Officer Kimco Realty New York, NY,
  • Monitored juveniles on Psychiatric Watch under Constant Observation. Effectively complete cell sweeps, pat-downs, searches and collection of contraband.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Transported and escorted inmates to hospital, court and other institutions.
  • Processed inmate intake and re-assignment, completed searches, and admittance evaluations.
04/2017 to 01/2019
Nutritionist- Asst. Department Head American Family Fitness Mechanicsville, VA,
  • Developed Nutrition and Training programs for individuals with developmental/physiological disorders.
  • Oversaw the onboarding process of new trainers and nutrition coaches, assisted Training Department Director in handling clientele with health concerns/ learning disabilities/ autoimmune disorders.
  • Created comprehensive and progressive Nutrition and exercise programs for members and clientele, hosted Corrective exercise workshops as well as Nutrition seminars with other Nutrition and Dieticians to engage club member base with PT dept.
  • Promoted and sold LTF supplements, metabolic testing and 'lab work' to members and clients.
  • Generated $8,000 in personal production within my first month, and $16,000 in gross revenue within my first 90 days of transfer.
02/2016 to 08/2016
Assistant General Manager UFC Gym City, STATE,
  • Conducting variety of customer based transactions, Including but not limited to: Opening and closing the gym, key-holder, training staff, Handling club budget, collecting Collections accounts, payments, new Client compliance forms, account maintenance's, credit card payments, Heading up Marketing events, -National and regional calls, Maintaining P&L records, handling banking transactions, ordering equipment, scheduling trainers and coaches, managing classes and Personal Coaching sessions with new members.
  • Training Fitness Director in "Coach-management", corrective actions, handling business plans, and marketing protocols for local businesses and events.
  • Managing Sports Nutrition Program for all members, fighters and staff.
10/2010 to 10/2015
Fitness Manager 24 Hour Fitness City, STATE,
  • Brought in to facilitate the 'resurrection' of failing corporate clubs throughout California, due to poor staffing, High turn-over, lack of direction or weakened synergy between departments internally.
  • Managing teams of 11-65 individuals.
  • Hired, trained and developed club staff in all departments to ensure internal support between membership, service and fitness teams.
  • Worked with Corporate Executive team, as well as Fitness department heads at 24 Hour Fitness' ranked: 'Number 2 club in the nation', developing management staff, launching new beta programs
  • Developed trainer compensation packages and uniforms, training evaluations and protocols, as well as education platforms that became implemented state and nationwide.
  • Conduct monthly, weekly and daily audit meetings with the service, membership, and staff to review performance and operations and offer direction.
  • Increased Revenue and club performance (budget trends) from 40% to over 100% within first 90 days of taking over club.
  • This incurred profits of over 30,000 average monthly.
Education and Training
Expected in 08/2022
Bachelor's: Psychology
University of Houston - Houston, TX,
GPA:
Expected in 06/2021
Associate: Psychology
Houston Community College - ,
GPA:
Expected in
Associate: Communications
Foothill College - Los Altos, CA
GPA:
Certifications
  • Certified Personal Trainer (CPT), NASM - 2010
  • Certified Personal Trainer (CPT), ISSA - 2010
  • Performance Enhancement Specialist, NASM - 2012
  • Corrective Exercise Specialist, ISSA - 2011
  • Exercise Therapist, ISSA - 2017
  • Sports Nutritionist, ISSA - 2010/2016
  • Nutritionist, ISSA - 2018/2021
  • Bodybuilding Specialist, ISSA - 2021
  • Specialist in Group Fitness, ISSA - 2021
  • Stretching & Flexibility Coach, NASM - 2021

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School Attended

  • University of Houston
  • Houston Community College
  • Foothill College

Job Titles Held:

  • Federal Protective Security Officer
  • Juvenile Detention Officer
  • Nutritionist- Asst. Department Head
  • Assistant General Manager
  • Fitness Manager

Degrees

  • Bachelor's
  • Associate
  • Associate

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