Experienced professional with over 7 years experience in management and supervision. Highly effective in promoting a positive and productive environment; Reputation for excellence and high quality service to clients; Resourceful and self-confident; Strong vision, commitment and leadership; Accomplished in such areas as Employee Relations, Problem Solving, Strategic Thinking, Employee Development, and Team Building.
Education
West Hills Community College, Expected in May 2002 – –A.A:Liberal Arts - GPA:Liberal Arts
, Expected in December 2010 – –B.S: - GPA:Leisure & Recreation Management w/ Convention Planning Option CSU Eastbay
Thesis/Dissertation
Professional Experience
County Of Sacramento - Fatherhood/Male Involvement Coach
Hello Baby Sacramento, CA, 08/2014 -
Conduct parent interviews and family strengths and needs assessments,utilizing the Family Development Matrix tool.
Meet with families in their homes to recognize existing strengths and identify goals for their children and the family as a whole.
Provide families with developmentally appropriate activities and information designed to enhance the child's cognitive, social-emotional, motor, and language abilities.
Provide program parents with guidance on home safety, nutrition, effective discipline, constructive play activities, and other related topics.
Role model developmentally appropriate teaching and care-giving techniques.
Provide case management services.
Assist with recruiting eligible families in the program.
Work in partnership with other staff members to provide comprehensive individualized family service.
Deliver assigned curricula and materials to achieve optimal parent and child outcomes.
Development of early socialization environments and activities.
Male Involvement Outreach, enroll and develop relationships with young men, fathers and father-figures for successful completion of Brighter Beginnings programs Ensure that goals and objectives of the program are accomplished within prescribed time frame and funding parameters Implement and evaluate effectiveness of curriculum and teaching/support materials for fatherhood and male services.
Identify additional curriculum & activities that are culturally relevant and affirming and suitable for males.
Recruit participants, collaborate with partners and implement program activities including outdoor education, 10-session young men's rites of passage group, fatherhood class series and workshops, leadership groups and life skills Collaborates with Brighter Beginnings programs and services to determine additional services & resources to meet client needs and improve service linkage systems with existing resources Participates in data collection and analysis, to further goals of fatherhood & male involvement initiative Contribute to organizational training and capacity building on father engagement and male services.
Under Armour - Recreation Leader Ontario, CA, 01/1 - Present
Admit patrons to recreation facilities, programs and events.
Schedule and coordinate leisure education programs and activities.
Coordinate special events, programs and field trips.
Design and plan curriculum and activities that promote citizen participation in community based recreation setting.
Write descriptions of classes offered.
Taught and coached sports, Basketball ,Baseball, and flag football Supervised Youth Employment Partnership (YEP) program volunteers over the summer 2012 Lead C.I.T program for teens, help develop leadership skills.
Skywest Airlines - Ramp Agent Lead City, STATE, 09/2012 - 08/2015
Load and unload customer luggage, airfreight and company mail on and off aircraft Responsible for maintaining safety and security on the ramp Escort passengers and special needs customers safely and courteously Marshall aircrafts in and out of the ramp area Service aircrafts and ground equipment as needed Communicate efficiently with ground personnel and flight crews Supervise 50 workers, make sure SP, and all safety rule are followed.
Build A Bear Workshop - Associate Manager City, STATE, 10/2010 - 10/2011
Supervise employees engaged in sales, inventory-taking, customer service, and other specific duties Provide clear direction and delegation to a team of 5, enforcing all BABW policies and procedures Manage processing of guest transactions, register functions, inventory, shipping and receiving Assist with identification, recruitment and hiring of store associate candidates Train and develop associates and assist with maintaining associate retention Help manage timekeeping as well as manage expense control for store supplies to meet business needs Maintain daily awareness of merchandise in stock, current marketing campaigns, and promotions.
Boys & Girls Club - Youth Development Guide City, STATE, 01/2010 - 07/2010
Supervised 15-25 children ages 6-12 years old.
Lead Recreational Activities, Basketball, baseball, kickball, etc.
Developed and implemented California State Standard Curriculum.
Established and maintained relationships with children and parents.
Enterprise Rent-A-Car - Assist. Manager City, STATE, 02/2008 - 01/2010
Assigned to Executive Accounts which involved maintaining current business relationships, utilizing sales skills to generate new and additional business, building relationships with decision makers and securing referrals; Generated $ blank in quarterly sales.
Conducted meetings with clients including initial and follow-up, fact-finding presentations, transition and closing meetings.
Assisted clients with reservations, rate quotes, processed check-ins and returns, provided answers to questions and general resolutions, conducted appreciation calls and performed basic administrative and accounting duties.
Understood and communicated optional protection products and additional equipment, rental terms and conditions, vehicle features and benefits for the purpose of sales and marketing efforts to increase business income; Created strategy to convince prospects of their need to learn more about available services.
Golden State Warriors - Group Sales Intern City, STATE, 11/2007 - 05/2008
Organized and planned pre-game mixers for corporate and Large Suite Ticket holders.
Initiated ticket sales for businesses and independents groups.
Organized "Fellowship Night" A Community event for Local Faith-Based Churches and GSW Collaborative.
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