Results focused Professional 30+ yrs. of Guest-Client service excellence. Attentive full-on details of operations and protocols: Sanitation practices, Guest-focused reception with exclusive care in service experiences, timeliness, efficiency, collaborative diplomacy in all areas of actions: Guests, Staff and Management ~team. Admonishing by tradition, luxury cultured Brand guest experiences in promised everlasting impressions.
Skills
Brand Image Excellence: Quality~focused: Client.
Operations & projects: Organization, Supervision, Team supporter.
Proficiently developed: Protocols, Resolutions and Collaborations: all levels.
Open schedule, innovative, dependable in directions, fair delegator.
Software~proficiency skills: MAC & Windows, POS & Clover systems.
Languages: English & French~moderate.
Experience
~Fashion&Lifestyle PHOTOGRAPHER, 12/2017 - Current Hand & Stone – Parkland, FL,
Reviews~Updates/Trends: Web, Magazine & U-Tube on: Fashion, Lifestyle & Travel.
Stylized Visionary~themed Storyboards: Set locations and design, project expense, wardrobe and models~hair~make-Up~props; Reflecting~Brand image.
Former experiences: Casting calls-on camera/print, fittings and shows.
Cultivated many relationships of 30+ yrs. with all fashion Professionals of Productions.
Remained focused, holding high standards of professionalism in high-stress environment.
Lead Licensed Esthetician, 06/2017 - 06/2018 Ulta Beauty – City, STATE,
Maintained product knowledge, consulting clients for corrective special care strategies, customized services to all needs and benefits in Quality care.
Boosted New accounts, ticket sale~up-sells with repeat client appointments.
Assisted operational activities such as: Inventory control, loss prevention and compliance.
Maintained rigorous standards of: Sanitation and sterilization, followed by ~State mandates and Spa’s corporate policy protocols and procedural standards.
Medical Spa Manager and Aesthetician Services, 01/2015 - 09/2016 Health Care Xpress – City, STATE,
Led profitable aesthetics Spa operations through: Established exclusive services of: Excellence in quality customized patient/client services. Managed budgeting, staff guiding, treatment-records-logs, assisted in building retail loyalty client, memberships.
Oversaw all stages of operations: Business~start-up, to supervision of all daily Spa operations and services. Developed client networking, marketing plans and promotions, both print and social-web media. Co-ordinated service design, managing vendors, created operational Spa forms/records of: Liabilities, equipment, inventory and sanitation protocols and services.
Facilitated partnerships with professional spa brands: Establishing a variety of treatments: Traditional to medical grade protocols.
Established high profile “excellence” in patient/ care services, attentive focus of clients needs and concerns, delivering beyond positive results.
Operational business system skills: “Clover” to streamline schedules, inventory, invoicing and accounting.
Co-Owner~Cafe’ Operator~Manager:Front Service Area, 11/1997 - 02/2012 Britts Cafe – City, STATE,
Start-Up Businees~ Developed Brand image of an American Bistro style Cafe’: Developed Brand Name~Insignia Logo, signage, designed commercial-Interiors, created full menu signature entree’s: Infused palatable mixes of American and other cultural cuisines. Custom signature varieties in Salads, sandwiches, and side items.
Identified and restructured operational zones, requiring immediate attention: Building speed and team efficiency, in service operations: Dining~area and Cooking line for: “Rapid push” on ticket and “expedient”food deliveries. Rolled out, a visual referenced-colored dish system for servers. Cook-line, devised a symbolic ticket system, exercised by all employees in referencing~Menu~Items of: “Quick views.” Accelerated productivity~70% in service area‘s, deliveries and cooking line~out-put, in adherence to time restraints in accommodating strict guest lunch schedules of: 30 min.
Focused on continuous standard~improvements; Targeted view upon traffic strategies for serving higher client satisfaction. Greeted clients, encouraged feedback, collaborated with staff maximizing team skills in their views, enhancing a work~smart vs. work~hard concepts. Developed highly satisfied clients in: Service with a pleasing respect, and a most of all: Happy successful staff, resulting in employee longevity and rarely~sick days.
Streamlined food and service supplies to improve bottom-line profitability. Assisted negotiation of wholesale purchase orders vs. retail turn-over profits for Menu developments.
Maintained~standard Business principles: Sanitation and work~safe environment practices .Team recruitment, confidential~relations, recognition~bonus rewards and retention. Proficiency in shift changes: Set-backs and alterations of staff, to still function operations. Holiday and special events planner.
Managed Public relations, marketing~publishing, inventory, accounting~weekly, food-supply purchases, optimized trending menu choices and interior design and dining updates.
Education and Training
Master of Arts: High Fashion Design & Fashion Business, Expected in 05/1987 - Paris Americaine Academie - Paris, France GPA:
Bachelor of Arts: 2BA:Professional Fine Arts & Sml-Business Comm/Adv, Expected in 05/1983 - Carroll University - Waukesha, WI GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Formatting
Length
Personalization
Strong Summary
Target Job
Resume Overview
School Attended
Paris Americaine Academie
Carroll University
Job Titles Held:
~Fashion&Lifestyle PHOTOGRAPHER
Lead Licensed Esthetician
Medical Spa Manager and Aesthetician Services
Co-Owner~Cafe’ Operator~Manager:Front Service Area
