family recovery support coordinator resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Personable Family Support Worker dedicated to helping families find appropriate social services and relief. Strong communicator provides counseling and mediation services for families in mental, physical and financial distress. Committed to making sure families receive appropriate benefits and have access to community resources. Motivated professional considered talented leader and driven problem solver. Brings 5 years of experience in management roles. Offers outstanding attention to detail and team coordination. Hardworking community program leader with advanced presentation skills, event planning expertise and project coordination experience. Successful at fundraising within the community, tracking program information and managing annual planning procedures. Driven management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management

  • Client Advocacy
  • Dedicated Support
  • Active Listening
  • Problem Resolution
  • Team Building
  • Organizational Skills
  • Research & Development
  • Verbal and Written Communication
  • Architectural Designs
  • AutoCAD
  • Works Well Under Pressure
  • Creative Thinking
  • Attention to Detail
  • Willingness to Learn
  • Recordkeeping Skills
  • Presentation Development
  • Client Meetings
  • Friendly, Positive Attitude
  • Supervision & Leadership
  • Reliable & Trustworthy
  • Relationship Building
  • Good Work Ethic
  • Proactive and Self-Motivated
  • Financial Recordkeeping
  • QuickBooks
  • Time Management
08/2022 to Current Family Recovery Support Coordinator Taylor Corp | Tampa, FL,
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Identified appropriate community resources and provided referrals for services.
  • Supported individuals by facilitating weekly group sessions.
  • Established behavioral modification goals and assessed progress toward goals.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.
  • Monitored and evaluated client progress compared to measurable treatment and care plan goals.
  • Collaborated with other professionals to assess client needs.
  • Provided information to access financial assistance, legal aid or housing.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Organized support groups to help families understand and support client or patient.
  • Educated clients on options to assist in making informed decisions.
  • Tracked patient or client care and followed through to provide service effectiveness.
06/2020 to 08/2022 Business Owner/Operator B Clean Co LLC | City, STATE,
  • Consulted with potential clients to determine how company could best meet needs.
  • Took care of escalated customer concerns to increase satisfaction.
  • Assessed quality and approved work before releasing to clients.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Kept records for production, inventory, income and expenses.
  • Set pricing structures according to market analytics and emerging trends.
  • Determined pricing for products or services based on costs and competition.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Interviewed, trained and supervised employees.
02/2014 to 07/2022 Floral Designer/Retail Store Manager Sweet Meadows Flowers & Gifts | City, STATE,
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Organized new stock for floor placement.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Supervised cash drawer balances and deposits of store receipts.
  • Built and maintained strong working relationships with team members.
  • Communicated with funeral attendees to provide information and facilitate organized services.
  • Offered comfort and counseling to address bereaved family members' needs.
  • Partnered with bride and groom to plan weddings and receptions with up to 400 or more attendees.
  • Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
  • Set up colorful and inspiring store displays and arrangements.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
06/2013 to 12/2014 Production Line Assembly Worker Continental Contitech | City, STATE,
  • Cleared line area of debris to present clean work area for next shift.
  • Assembled components into finished product and performed quality inspection to clear for shipment.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Used established assembly instructions to complete jobs.
  • Recognized defective material and reported issues to management.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Read and interpreted schematics, blueprints and assembly instructions to produce components.
  • Kept accurate and correct records to inform management of low supply or damaged items.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
Education and Training
Expected in 06/2013 High School Diploma | Noble High School, Berwick ME, GPA:
Expected in 06/2013 Certificate of Completion With Honors | Computer Aided Drafting & Design Sanford Regional Technical Center, Sanford ME, GPA:
Additional Information


Carol Smith, Wells, ME. Contact info: 1(207)651-6690

I met Carol through her generous commitment to help others who feel hopeless in Recovery. She works with a few different jail systems running Women's Bible Study Meetings for female inmates. Carol is also an ambassador for World Vision. I learned through World Vision that my child and my family have so much to be grateful for. I have learned so much from volunteering with her.

Sue Gregoire, Somersworth, NH. Previous Director of Somersworth Festival Association. Contact info: 1(603)534-9796

SFA is a non profit that supports the arts and helps their community by hosting free family events all year round. I have been working with them since 2009, and attend their monthly board meeting since 2018. Volunteering to better my community with them has given me such a sense of community.

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Resume Overview

School Attended

  • Noble High School
  • Sanford Regional Technical Center

Job Titles Held:

  • Family Recovery Support Coordinator
  • Business Owner/Operator
  • Floral Designer/Retail Store Manager
  • Production Line Assembly Worker


  • High School Diploma
  • Certificate of Completion With Honors

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